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- Tasks: Support sales engineers and clients with technical sales, quotations, and exceptional customer service.
- Company: Join the UK's largest independent distributor of fluid power solutions with a stellar reputation.
- Benefits: Competitive salary, 23 days holiday, pension, medical care, and training opportunities.
- Why this job: Combine your technical skills with customer interaction in a supportive and dynamic environment.
- Qualifications: Experience in sales support or technical environments; strong communication and organisational skills.
- Other info: Great career development opportunities in a family-owned company with over 50 years of experience.
The predicted salary is between 23000 - 30000 £ per year.
My client is a family-owned company and the UK's largest independent distributor of pneumatic, hydraulic, and fluid power solutions. Established over 50 years ago, they stock and distribute more than 20,000 products. With nationwide reach and a fantastic industry reputation for technical support and customer service, they are now looking to add an Internal Sales Support Engineer to their team.
They are seeking an Internal Sales Support Engineer to support external sales engineers and clients both existing and new by providing technical sales support, preparing quotations, processing orders, and delivering an exceptional level of customer service.
Your responsibilities will include but not be limited to:
- Provide internal technical and sales support to customers and external sales engineers
- Prepare accurate quotations and pricing based on customer specifications and requirements
- Process, track, and manage sales orders to ensure timely and accurate fulfilment
- Handle inbound customer enquiries, offering product guidance and application support
- Qualify customer requirements and recommend appropriate products and solutions
- Maintain accurate customer records within CRM systems
- Support sales growth through proactive follow-ups and customer engagement
- Liaise with suppliers, warehouse, and logistics teams to ensure seamless order delivery
- Contribute to continuous improvement of sales processes and internal workflows
To apply you MUST have or hold:
- Experience in internal sales, sales support, or a technical engineering environment
- Strong communication skills with confidence in phone-based customer interaction
- Good technical understanding and the ability to interpret customer requirements
- Highly organised, detail-oriented, and comfortable managing multiple tasks
- Good communication skills both written and verbal
- Customer service focused
- Confident working with various levels of clients, colleagues, and suppliers
- Proficient in CRM systems and Microsoft Office (Excel, Word, Outlook)
- A proactive, solutions-focused mindset with a strong customer-service ethos
- Previous experience in fluid power, hydraulics, pneumatics, or industrial components would be advantageous, but is not essential for the right candidate
- Hungry to develop as training will be provided to further your career
The role is ideal for someone with a technical or engineering background who enjoys combining customer interaction with problem-solving and internal sales.
Internal Sales Support Engineer in Preston employer: SER (Staffing) Ltd
Contact Detail:
SER (Staffing) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Support Engineer in Preston
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with clients and sales engineers, being clear and confident on the phone is key. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or projects. This will demonstrate that you're detail-oriented and can handle the fast-paced environment of internal sales support.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Internal Sales Support Engineer in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant internal sales or technical support experience, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Internal Sales Support Engineer role. Mention your customer service focus and any technical understanding you have that relates to the position.
Showcase Your Technical Skills: Since this role involves technical sales support, be sure to mention any experience you have with CRM systems and Microsoft Office. If you’ve worked with fluid power or similar products, give us the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at SER (Staffing) Ltd
✨Know Your Products
Familiarise yourself with the range of pneumatic, hydraulic, and fluid power solutions that the company offers. Being able to discuss specific products and their applications will show your technical understanding and enthusiasm for the role.
✨Practice Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member, focusing on how you would handle customer inquiries and provide technical support.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlighting your ability to stay organised and detail-oriented will demonstrate that you can handle the demands of the role effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's sales processes, team dynamics, and opportunities for growth. This not only shows your interest in the role but also helps you assess if the company is the right fit for you.