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For Companies At a Glance
- Tasks: Commission, maintain, and service materials handling equipment while delivering top-notch customer service.
- Company: Join a family-owned engineering business with a strong reputation for quality.
- Benefits: Competitive salary, overtime, company van, 24 days holiday, and pension scheme.
- Other info: Enjoy a stable role with excellent career growth opportunities.
- Why this job: Gain hands-on experience and develop your skills in a supportive team environment.
- Qualifications: Experience as a Field Service Engineer with mechanical and electrical skills.
The predicted salary is between 30000 - 38000 £ per year.
Location: Great Yarmouth
Salary: £30,000 – £38,000 DOE + Overtime + Benefits
Hours: Full-Time (40 hours per week, Monday–Friday)
About the Role
We are recruiting for a Multi-Skilled Field Service Engineer to join a well-established and growing engineering business. In this role, you will be responsible for the commissioning, maintenance, and servicing of materials handling equipment and plant machinery, working directly with customers across the region. You will be part of a supportive team and report to the Service Coordinator. This is a field-based, customer-facing role, offering variety, autonomy, and the opportunity to develop your technical and professional skills within a close-knit, family-oriented business.
Key Responsibilities
- Commission, service, and maintain materials handling and powered access equipment
- Diagnose faults and carry out repairs on plant and machinery
- Replace or repair faulty components as required
- Work closely with the Service Coordinator to manage and complete scheduled work
- Deliver a high standard of customer service while on-site
- Build and maintain strong customer relationships
- Ensure all work is completed in line with Health & Safety regulations
- Complete relevant documentation and adhere to company procedures
- Continuously develop your skills through training and hands-on experience
About You
- Experience working as a Field Service Engineer or in a similar role
- Multi-skilled with a strong mechanical and electrical background
- Experience with materials handling equipment and/or powered access equipment
- Excellent communication skills
- Strong problem-solving and fault-finding abilities
- Ability to work independently and manage your own workload
- Able to work to deadlines and maintain high standards
- Committed to Health & Safety compliance
What's on Offer
- Competitive salary: £30,000 – £38,000 (depending on experience)
- Overtime opportunities
- Company van + fuel card (with option for personal use)
- 24 days holiday + bank holidays
- Company pension scheme
- Full training and ongoing personal development
- A supportive, team-focused working environment
Why Join?
Be a part of a long-established, family-owned group with a strong reputation for quality and service. We invest in our people and provide the support and training needed to help you grow your career.
If you are a motivated and hands-on engineer looking for a stable and rewarding role with development opportunities, we'd love to hear from you.
Apply Now
If you are interested in this position, please contact Alex Connolly on 01254781300
Field Service Engineer in Norwich employer: SER (Staffing) Ltd
Contact Detail:
SER (Staffing) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, attend industry events, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews or networking chats. Bring examples of past projects or challenges you've tackled to showcase your problem-solving abilities.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like the one offering the Field Service Engineer role. Express your interest and ask about potential opportunities – it shows initiative!
✨Tip Number 4
Keep learning! Stay updated with the latest trends and technologies in materials handling and plant machinery. Consider taking short courses or certifications that can boost your CV and make you stand out in the competitive job market.
We think you need these skills to ace Field Service Engineer in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Field Service Engineer, especially with materials handling equipment. We want to see how your skills match the job description, so don’t be shy about showcasing your mechanical and electrical background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your problem-solving abilities and how you’ve built strong customer relationships in the past. We love a good story!
Show Off Your Communication Skills: Since this role is customer-facing, we need to see that you can communicate effectively. Whether it’s in your CV or cover letter, give examples of how you’ve successfully interacted with clients or colleagues in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family-oriented business!
How to prepare for a job interview at SER (Staffing) Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to materials handling and powered access equipment. Be ready to discuss your previous experiences and how they relate to the role. This will show that you're not just a good fit, but that you genuinely understand the job.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've diagnosed faults and carried out repairs in the past. Think about specific challenges you've faced and how you overcame them. This will demonstrate your strong problem-solving abilities and give the interviewer confidence in your skills.
✨Customer Service is Key
Since this role is customer-facing, be ready to talk about your approach to delivering excellent customer service. Share examples of how you've built and maintained strong relationships with clients, as this will highlight your communication skills and commitment to customer satisfaction.
✨Health & Safety Matters
Familiarise yourself with Health & Safety regulations relevant to the field service engineering sector. Be prepared to discuss how you ensure compliance in your work. This shows that you take safety seriously and are committed to maintaining high standards on-site.