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For Companies At a Glance
- Tasks: Lead a dynamic hire team and oversee daily operations in a fast-paced environment.
- Company: Join a respected and expanding business in the materials handling sector.
- Benefits: Competitive salary, flexible hours, 24 days holiday, and ongoing training.
- Other info: Enjoy a stable opportunity with excellent career progression and employee wellbeing initiatives.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in hire operations and strong leadership skills required.
The predicted salary is between 36000 - 36000 £ per year.
Location: Kettering, Northamptonshire
Salary: Circa £36,000 DOE + Benefits
Hours: Full-Time (40 hours per week, Monday–Friday)
About the Role
We are recruiting for an experienced Hire Manager to join a growing and well-established materials handling and plant equipment business. This is an excellent opportunity for someone with a strong background in hire operations who enjoys working in a fast-paced environment and leading a team. The successful candidate will play a key role in overseeing the day-to-day running of the hire function, ensuring a high level of customer service and operational efficiency across the business. Working closely with internal departments including Service and Sales, you will help manage equipment availability, coordinate hire activity, and support the continued growth of the operation.
Key Responsibilities
- Oversee the daily operation of the hire desk and short-term rental activities
- Support and lead the hire team to ensure smooth day-to-day operations
- Coordinate equipment scheduling, transport, quotations, and invoicing
- Maintain strong relationships with customers and suppliers
- Source additional equipment through cross-hire suppliers when required
- Resolve customer queries and operational issues efficiently
- Work closely with Service and Sales departments to support customer requirements
- Ensure all hire administration and CRM updates are completed accurately
- Monitor team performance and support KPI achievement
- Identify opportunities to improve processes and operational efficiency
About You
- Previous experience within the materials handling, plant hire, or equipment rental industry
- Strong understanding of hire desk operations and customer support
- Experience managing or supervising a team
- Excellent organisational and communication skills
- Customer-focused with the ability to manage multiple priorities
- Comfortable using CRM/ERP systems and Microsoft Office packages
- Proactive and solution-driven approach to problem solving
- Able to work effectively in a busy operational environment
What's on Offer
- Competitive salary package
- Flexible working hours (40hrs Mon – Fri between 7:00 – 18:00)
- 24 days holiday + bank holidays
- Company pension scheme
- Ongoing training and career development opportunities
- Stable, long-term opportunity within a growing business
- Supportive and team-focused working environment
- Employee wellbeing initiatives and company social events
Why Join?
This is an opportunity to join a respected and expanding business with a strong reputation within the materials handling and plant hire sector. The company values its employees and offers genuine long-term career progression within a supportive working environment. If you are an experienced hire professional looking for your next challenge, we would love to hear from you.
Apply Now
If you are interested in this position, please contact Alex Connolly on 01254 781300.
Hire Manager in Northampton employer: SER (Staffing) Ltd
Contact Detail:
SER (Staffing) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Manager in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the materials handling and plant hire industry. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! If you've managed teams before, be ready to share specific examples of how you’ve improved operations or customer service. Employers love to see candidates who can lead and inspire others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us in the hire management space.
We think you need these skills to ace Hire Manager in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hire Manager role. Highlight your experience in hire operations and any leadership roles you've had. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the materials handling industry and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Your Skills: Don’t forget to showcase your organisational and communication skills in your application. Mention specific examples of how you've managed teams or improved processes in previous roles. We love a proactive approach!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at SER (Staffing) Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of hire operations and the materials handling industry. Familiarise yourself with common equipment, processes, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Hire Manager, you'll be leading a team, so be prepared to discuss your management style and experiences. Think of specific examples where you've successfully led a team or resolved conflicts. This will demonstrate your capability to handle the responsibilities of the role.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like resolving customer complaints or managing equipment scheduling. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain operational efficiency.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's growth plans or team dynamics. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.