At a Glance
- Tasks: Service and maintain Fire & Security systems across commercial sites in Bristol.
- Company: Join a leading NSI Gold Approved Fire & Security specialist with a strong reputation.
- Benefits: Competitive salary, overtime pay, bonuses, and comprehensive employee benefits.
- Other info: Supportive team culture that values engineers and offers a stable career.
- Why this job: Make a real impact while enjoying excellent career progression and ongoing training.
- Qualifications: Experience with Fire Alarms, CCTV, Access Control, and strong fault-finding skills.
The predicted salary is between 30000 - 40000 £ per year.
Join a leading NSI Gold Approved Fire & Security Specialist. We are recruiting on behalf of a well-established company with a strong reputation for delivering exceptional service across commercial environments throughout the UK. Due to continued growth, they are looking to appoint a skilled Fire & Security Service Engineer to support their expanding customer base across Bristol and the surrounding areas.
This is an excellent opportunity to join a business that genuinely invests in its engineers, provides ongoing training and development, and offers clear opportunities for long-term career progression.
The Role
As a Fire & Security Service Engineer, you'll be responsible for servicing, maintaining, fault finding, and repairing a wide range of Fire & Security systems across commercial client sites. Your responsibilities will include:
- Planned preventative maintenance (PPM)
- Reactive fault finding and repairs
- Diagnosing and resolving system issues efficiently
- Ensuring systems remain fully operational and compliant
- Delivering exceptional customer service on-site
- Completing service documentation accurately and professionally
You'll work across a variety of systems including:
- Fire Alarms
- CCTV
- Access Control
- Intruder Alarms
This role is ideal for an engineer who enjoys working autonomously, takes pride in delivering high-quality workmanship, and values building strong customer relationships.
What We're Looking For
- Proven experience servicing Fire & Security systems
- Strong fault-finding and diagnostic skills
- Experience working with Fire Alarms, CCTV, Access Control and Intruder Alarm systems
- Good technical knowledge and problem-solving ability
- Professional, customer-focused approach
- Full UK Driving Licence
Location & Coverage
This role will predominantly cover Bristol and the surrounding areas, attending a variety of commercial client sites for planned preventative maintenance, servicing, fault finding, and reactive repairs across Fire & Security systems.
Salary & Benefits
Financial Package
- £30,000 – £40,000 basic salary (DOE)
- Overtime available after 40 hours: 1.5x rate Monday–Saturday, 2x rate Sundays & Bank Holidays
- Paid travel time (excluding the first and last 30 minutes of each day)
- £180 standby allowance per week on call
- Call-outs paid at overtime rates with door-to-door travel
- Rest time provided for overnight call-outs
- Up to £2,000 annual bonus, paid quarterly based on individual KPI performance
Company Vehicle & Equipment
- Electric company van with personal use permitted
- Specialist plant and equipment provided
- Fuel and operational costs covered
- Hand tools excluded
Employee Benefits
- 33 days annual leave including Bank Holidays
- Holiday purchase scheme
- Workplace pension scheme
- Life assurance
- Childcare vouchers
- Share Incentive Plan (subject to enrolment)
- 24/7 Virtual GP service
- Employee Assistance Programme
- Annual performance review and career planning
- Ongoing manufacturer and industry training
- Access to internal Learning Hub Tavcom training courses
- Genuine opportunities for career progression within a growing organisation
Why Join?
- Join a respected NSI Gold Approved business
- Excellent earning potential through overtime and bonus schemes
- Strong engineering and technical support network
- Ongoing investment in training and development
- Stable, long-term career opportunity with a growing company
- Supportive team culture that values its engineers
If you're an experienced Fire & Security Service Engineer looking to join a professional and growing organisation that rewards hard work and invests in its people, we'd love to hear from you. Apply today with your CV or contact Courtney Gilgunn at SER Limited for a confidential discussion.
Locations
Fire & Security Engineer in Newport, Wales employer: SER (Staffing) Ltd
Join a leading NSI Gold Approved Fire & Security specialist in Bristol, where your skills as a Fire & Security Engineer will be valued and nurtured. With a strong commitment to employee development, competitive salaries, and a supportive team culture, this company offers exceptional opportunities for career progression and a rewarding work environment. Enjoy the benefits of ongoing training, generous leave, and a robust support network while making a meaningful impact across commercial client sites.
StudySmarter Expert Advice🤫
We think this is how you could land Fire & Security Engineer in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your work with Fire Alarms, CCTV, and other systems. This will give you an edge and demonstrate your expertise to potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to fault finding and system maintenance. We recommend practising with a friend or using mock interview platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented engineers like you to join our growing team.
We think you need these skills to ace Fire & Security Engineer in Newport, Wales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Fire & Security systems. We want to see your skills in servicing, fault finding, and maintaining these systems front and centre!
Show Off Your Customer Service Skills:Since delivering exceptional customer service is key for us, include examples of how you've built strong relationships with clients in your previous roles. It’ll make you stand out!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experience.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at SER (Staffing) Ltd
✨Know Your Systems
Make sure you brush up on your knowledge of Fire Alarms, CCTV, Access Control, and Intruder Alarm systems. Be ready to discuss your hands-on experience with these technologies, as well as any specific challenges you've faced and how you resolved them.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and fixed issues in the past. Think of a couple of scenarios where you had to think on your feet and how your actions led to successful outcomes. This will demonstrate your technical prowess and ability to work autonomously.
✨Customer Service is Key
Since this role involves interacting with clients, be prepared to talk about your approach to customer service. Share instances where you went above and beyond to ensure client satisfaction, as this will highlight your professional, customer-focused attitude.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s training programmes, career progression opportunities, or their approach to maintaining high standards in service delivery. This shows your genuine interest in the role and the company.
