At a Glance
- Tasks: Process orders, handle customer enquiries, and support the Service team with admin tasks.
- Company: Leading UK company in pumping equipment supply and service.
- Benefits: Competitive salary of £27,000 plus benefits.
- Other info: Opportunity to grow and develop within a supportive team.
- Why this job: Join a dynamic team and enhance your skills in a fast-paced environment.
- Qualifications: Strong computer skills and experience in an administrative role preferred.
The predicted salary is between 27000 - 27000 £ per year.
Location: South Cheshire
Salary: £27,000 + benefits
About the Role
We are a leading UK company specialising in the supply, manufacture, design, installation, and servicing of pumping equipment. We are currently seeking a dynamic and motivated Sales Processor & Administrator to join our Service team. Our Service team supports both clients and the general public with maintenance and service requirements across new and existing contracts. This is a varied role combining order processing and general administrative support.
Key Responsibilities
- Accurately process purchase orders and goods return requests
- Generate basic, non-technical quotations
- Respond to customer enquiries promptly, ensuring excellent service
- Liaise with customers, suppliers, and internal teams
- Maintain and update CRM systems and databases
- Support administrative tasks including supplier orders and progress tracking
- Organise workload efficiently and prioritise tasks effectively
- Maximise effective use of company systems
- Maintain and improve company procedures where possible
- Ensure compliance with Health & Safety policies
- Provide flexible support across the department as required
Requirements
- Strong computer skills (e.g. Office 365)
- Familiarity with CRM systems (Gold Vision preferred)
- Experience in a similar administrative role within a service environment
- Strong attention to detail and methodical approach
- Ability to manage multiple tasks simultaneously
- BTEC in Business Administration (desirable)
- Excellent keyboard and IT skills
- Strong written and verbal communication skills
- Ability to manage customer expectations and build relationships
- Strong organisational and prioritisation skills
- Adaptability in a fast-paced environment
- Ability to multitask and respond to changing demands
- Full UK driving licence
Sales Processor & Administrator in London employer: SER (Staffing) Ltd
Contact Detail:
SER (Staffing) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Processor & Administrator in London
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers and internal teams, being able to express yourself clearly is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks in the past. This will help you demonstrate that you're the perfect fit for the fast-paced environment they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Processor & Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administrative roles, especially in service environments. We want to see how your skills match the Sales Processor & Administrator position, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing personality, so let your enthusiasm for the position come through.
Show Off Your Tech Skills: Since strong computer skills are a must, make sure to mention your proficiency with Office 365 and any CRM systems you've used. If you’ve got experience with Gold Vision, definitely highlight that – it’ll catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SER (Staffing) Ltd
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Familiarise yourself with their pumping equipment and services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Skills
Highlight your experience with CRM systems and your strong computer skills. Be ready to discuss how you've used these in previous roles, especially in a service environment. Specific examples will make your answers more impactful.
✨Customer Service is Key
Since the role involves liaising with customers, be prepared to share examples of how you've handled customer enquiries or complaints in the past. Emphasise your ability to manage expectations and build relationships.
✨Stay Organised
Demonstrate your organisational skills by discussing how you prioritise tasks and manage multiple responsibilities. You might even want to mention any tools or methods you use to keep everything on track, as this shows you're proactive and methodical.