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- Tasks: Manage client accounts and ensure top-notch service in a dynamic events environment.
- Company: Exciting event crewing company with a focus on client relationships.
- Benefits: Competitive salary, annual bonus, hybrid working, and generous holiday allowance.
- Other info: Enjoy a flexible work-life balance and opportunities for growth.
- Why this job: Join a vibrant team and make a real difference in client satisfaction.
- Qualifications: Experience in customer service or account management is a plus.
The predicted salary is between 30000 - 35000 £ per year.
This is a client-focused, relationship-driven position within an event crewing company, responsible for managing client accounts ensuring a high quality of service and customer retention.
- Managing existing client accounts
- Handling inbound enquiries (email & phone)
- Following up to gather feedback on projects ensuring smooth delivery
A background in customer service, administration, account management or event crewing would be beneficial.
Confident communicator (phone, email, face-to-face)
Full UK driving licence (Preferred)
Annual Bonus
~20 days holiday + bank holidays (rises up to 25 days with service)
~ Pension
~ Hybrid working
Accounts Manager, Client Relationship Manager in London employer: SER (Staffing) Ltd
Contact Detail:
SER (Staffing) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Manager, Client Relationship Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the events and crewing industry. Attend local meetups or online webinars to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your experience in account management and client relationships. Keep it concise but impactful – let them know why you're the perfect fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your great fit for the position.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your interest and commitment to joining our team. Don’t miss out on your dream job!
We think you need these skills to ace Accounts Manager, Client Relationship Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Accounts Manager role. Highlight any relevant experience in client management or event crewing to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about client relationships and how your background makes you a great candidate for this position.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application showcases your ability to communicate effectively. Whether it’s through your writing style or examples of past interactions, let us see your confidence!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SER (Staffing) Ltd
✨Know Your Clients
Before the interview, research the company’s key clients and recent projects. Understanding their client base will help you demonstrate your knowledge of the industry and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Senior Client Manager, strong communication is crucial. Prepare examples of how you've effectively communicated with clients in the past, whether through phone calls, emails, or face-to-face meetings. This will highlight your confidence and ability to build relationships.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific client situations or challenges. Think of scenarios from your previous experience where you successfully managed client accounts or resolved issues, and be ready to discuss these in detail.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's approach to client retention or how they measure success in client relationships. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.