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- Tasks: Manage client accounts and ensure top-notch service in the events industry.
- Company: Dynamic event crewing company with a focus on client relationships.
- Benefits: Competitive salary, annual bonus, hybrid working, and generous holiday allowance.
- Other info: Enjoy a flexible work environment with opportunities for growth.
- Why this job: Join a vibrant team and make a real difference in client satisfaction.
- Qualifications: Experience in customer service or account management is a plus.
The predicted salary is between 30000 - 35000 £ per year.
This is a client-focused, relationship-driven position within an event crewing company, responsible for managing client accounts ensuring a high quality of service and customer retention.
- Managing existing client accounts
- Handling inbound enquiries (email & phone)
- Following up to gather feedback on projects ensuring smooth delivery
A background in customer service, administration, account management or event crewing would be beneficial.
Confident communicator (phone, email, face-to-face)
Full UK driving licence (Preferred)
Annual Bonus
~20 days holiday + bank holidays (rises up to 25 days with service)
~ Pension
~ Hybrid working
Accounts Manager Client Manager in London employer: SER (Staffing) Ltd
Contact Detail:
SER (Staffing) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Manager Client Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the events and crewing industry. Attend local meetups or online webinars to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its recent projects. Think about how your experience in customer service and account management can add value. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Make sure your application stands out by tailoring it to the specific role and showcasing your relevant skills.
We think you need these skills to ace Accounts Manager Client Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client management and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this position and how your background in events or account management makes you the perfect fit for us.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your application reflects your communication style. Whether it’s through your writing or how you present your experiences, we want to see that you can connect with clients effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SER (Staffing) Ltd
✨Know Your Clients
Before the interview, research the company’s existing client accounts and their approach to customer service. Understanding their key clients and recent projects will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Senior Client Manager, strong communication is crucial. Prepare examples of how you've effectively handled client inquiries or resolved issues in the past. Practise articulating these experiences clearly, as this will highlight your confidence and ability to connect with clients.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage client relationships. Think of specific scenarios where you successfully managed a challenging client situation or improved service delivery. This will showcase your practical experience in account management.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's client management strategies or team dynamics. This not only shows your interest but also gives you a chance to gauge if the company culture aligns with your values.