Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build strong client relationships and advise on IT strategies and compliance.
- Company: Join a growing Managed Service Provider with a focus on innovation.
- Benefits: Up to £45K salary, performance bonuses, hybrid work, and private health after 2 years.
- Why this job: Be a trusted advisor and make a real impact in the tech industry.
- Qualifications: 4-5+ years in IT account management or consultancy, strong communication skills.
- Other info: Exciting opportunities for career growth and development in a dynamic environment.
The predicted salary is between 36000 - 54000 £ per year.
Job Description
IT Account Manager – MSP | Up to £45K + Bonus | Frome (Hybrid)
Join a growing MSP as an IT Account Manager, acting as a trusted advisor to clients and bridging the gap between technical delivery and business strategy. This is a hybrid role blending account management, IT consultancy, and strategic planning.
The Role:Own and develop client relationshipsAdvise on IT strategy, infrastructure & compliance (Cyber Essentials, ISO 27001, Microsoft 365)Lead Quarterly Business Reviews and develop tech roadmapsIdentify upsell opportunities to improve client outcomesCollaborate on proposals and support new business assessments
About You:4–5+ years in IT account management or consultancy (MSP experience ideal)Strong understanding of infrastructure, cloud, and cyber securityExcellent communicator – able to engage with both IT managers and CEOsAble to commute to Frome (BA11) – 3 days on-site post-probation
Nice to Have:Microsoft 365 hands-on experienceFamiliarity with compliance-heavy sectors (finance, legal, health)
Perks:Up to £45K + performance bonusHybrid working (after 3 months)Company car & phone (post-probation)Private health (after 2 years), 24–28 days holiday, TechScheme, free parking, and more
The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com.
SER-IN
IT Account Manager employer: SER (Staffing) Ltd
Contact Detail:
SER (Staffing) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry and let them know you're on the hunt for an IT Account Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their IT strategy and compliance needs, so you can showcase how your experience aligns with their goals. This will help you stand out as a trusted advisor during the interview.
✨Tip Number 3
Practice your communication skills! As an IT Account Manager, you'll need to engage with both tech-savvy folks and business leaders. Role-play common interview scenarios with a friend to boost your confidence and refine your pitch.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining the team and ready to take on the challenge!
We think you need these skills to ace IT Account Manager
How to prepare for a job interview at SER (Staffing) Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT infrastructure, cloud solutions, and cyber security. Be ready to discuss how these elements can impact business strategy, as this role requires you to bridge the gap between technical delivery and client needs.
✨Showcase Your Communication Skills
As an IT Account Manager, you'll need to engage with both IT managers and CEOs. Practice articulating complex technical concepts in a way that's easy for non-technical stakeholders to understand. This will demonstrate your ability to be a trusted advisor.
✨Prepare for Real-World Scenarios
Think about past experiences where you've successfully managed client relationships or led strategic planning sessions. Be ready to share specific examples that highlight your problem-solving skills and ability to identify upsell opportunities.
✨Research the Company and Its Clients
Familiarise yourself with the company's current clients and their industries. Understanding their challenges and how your expertise can help them will show that you're proactive and genuinely interested in contributing to their success.
