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- Tasks: Manage internal accounts, build client relationships, and ensure top-notch service.
- Company: Join a leading packaging distributor with a £60 million turnover and expanding presence.
- Benefits: Enjoy life insurance, health care, pension, 23+ days holiday, and career growth opportunities.
- Why this job: Be part of an innovative company driving change in the packaging industry.
- Qualifications: Experience in account management or customer service; strong communication skills required.
- Other info: Opportunity for personal and professional growth in a dynamic team environment.
The predicted salary is between 20000 - 32000 £ per year.
Are you a dynamic Internal Account Manager with a passion for account management and building strong client relationships? I am working with a leading packaging distributor, generating £60 million in turnover, with a growing presence across the U.S. and Europe. They are looking for an ambitious and motivated Internal Account Manager to join their expanding team.
Location – Bedford area
Salary: £25,000 - £40,000 (DOE)
Benefits: Life Insurance (3x salary), Health Care, 4% Pension, 23 days holiday + bank holidays (rising to 25), Monday/Tuesday breakfast & lunch, credit card, laptop, and career growth opportunities.
Roles & Responsibilities:
- Account Management: Take ownership of a portfolio of internal accounts valued up to £2 million, nurturing and developing long-term relationships to maximize client satisfaction and growth.
- Client Engagement: Manage and strengthen relationships with key clients, ensuring high levels of service and support.
- Cross-Department Collaboration: Work closely with internal teams to ensure seamless client experiences and effective account management.
- Growth Strategy: Contribute to the ongoing growth of accounts, identifying ways to improve service delivery and client outcomes.
- Customer Service Excellence: Proactively manage client needs, resolving any issues swiftly and ensuring high satisfaction levels.
- Internal Relationship Building: Foster close communication with other departments to ensure efficient management of accounts and projects.
- Provide support to external sales staff as and when required – Ad hoc duties.
Essential:
- Proven experience as an Account Manager or in a similar role, with a strong track record of managing accounts and ensuring customer satisfaction.
- Comfortable working internally with a focus on nurturing client relationships and managing expectations.
- Excellent communication and organizational skills, with the ability to multitask and manage multiple accounts.
- Passionate about providing excellent customer service and delivering effective solutions.
- Ideally, you will have a background in packaging/distribution, but professionals with strong account management or customer service experience will be considered.
This is a fantastic opportunity to join a company that is driving innovation in the packaging industry. If you are looking for a challenging and rewarding role, then please contact or call me for more information.
Internal Account Manager employer: SER (Staffing) Ltd
Contact Detail:
SER (Staffing) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Research the company thoroughly before your interview. Understand their products, services, and recent developments in the packaging industry. This will help you demonstrate your genuine interest and knowledge during discussions.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your account management skills. Highlight instances where you've successfully built client relationships or resolved issues, as these are key aspects of the role.
✨Tip Number 3
Practice your communication skills, as they are crucial for this position. Be ready to articulate how you would engage with clients and collaborate with internal teams to ensure a seamless service experience.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and client relationship building. Use specific examples that demonstrate your ability to manage accounts effectively and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for account management and your understanding of the packaging industry. Mention how your skills align with the responsibilities outlined in the job description, particularly in client engagement and cross-department collaboration.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles. For instance, mention how you successfully managed a portfolio of accounts or improved client satisfaction scores, as this will demonstrate your capability to contribute to the company's growth.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Internal Account Manager role.
How to prepare for a job interview at SER (Staffing) Ltd
✨Showcase Your Account Management Experience
Be prepared to discuss your previous experience in account management. Highlight specific examples where you successfully nurtured client relationships and maximised satisfaction, as this role heavily relies on these skills.
✨Demonstrate Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. Be ready to explain how you've effectively collaborated with internal teams to enhance client experiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to resolve client issues swiftly and how you ensured high satisfaction levels, as this will showcase your customer service excellence.
✨Research the Company and Industry
Familiarise yourself with the packaging industry and the company's position within it. Understanding their growth strategy and recent innovations will help you align your answers with their goals and demonstrate your genuine interest.
