At a Glance
- Tasks: Lead a dynamic UK-wide service operation and manage a team of engineers.
- Company: Join a forward-thinking engineering company with a focus on innovation.
- Benefits: Competitive salary, company car, phone, and opportunities for travel.
- Other info: Exciting role with varied responsibilities and excellent career growth potential.
- Why this job: Make a real impact by shaping the future of our service department.
- Qualifications: Proven leadership in engineering or operations with strong project management skills.
The predicted salary is between 45000 - 55000 £ per year.
Are you an experienced Service Manager, Engineering Manager, Operations Manager or Site Manager ready to take ownership of a UK-wide service operation? We're looking for a hands-on engineering leader who can bring structure to a busy service operation, lead from the front and build strong relationships with both customers and engineers.
As Head of Service, you will lead the UK Service & Engineering function, overseeing a team of Service Engineers and subcontractors across a varied portfolio of service, maintenance, installation, upgrade, rebuild and commissioning work. This is a genuinely varied role. One day you could be reviewing project costs and allocating engineers; the next you could be visiting a customer site, resolving a technical issue or supporting an installation. You'll have the opportunity to influence how the service department operates and play a major part in its future growth.
Location: Leeds
Salary: £45,000 – £55,000 per annum, depending on experience and qualifications
Hours: 37 hours per week
Benefits: Company car and company phone
Travel: UK-wide travel, with regular customer site visits and occasional overnight stays
Your responsibilities will include but are not limited to:
- Take ownership of UK service operations and day-to-day delivery.
- Plan and schedule engineers, workloads and field activities.
- Allocate resources effectively and manage changing priorities.
- Monitor engineer utilisation, service performance and response times.
- Manage reactive and emergency breakdown requirements.
- Ensure service records, reports and engineer timekeeping are accurate.
- Coordinating engineers, subcontractors and suppliers.
- Managing site activities and project progress.
- Conduct site surveys and technical assessments.
- Estimate labour, material and engineering requirements.
- Monitor service profitability and margins.
- Identify opportunities for service contracts, upgrades and business.
To apply you must have or hold:
- Proven experience leading service, engineering, site or operations teams.
- Strong experience within engineering, industrial machinery, manufacturing or electro-hydraulic environments.
- Good hydraulic and mechanical knowledge.
- Experience managing field service engineers and site activities.
- Experience producing quotations and project costings.
- Strong project management capability.
- Good knowledge of health & safety requirements and RAMS.
- Excellent customer-facing and communication skills.
- Strong planning and organisational ability.
- Ability to manage multiple projects and priorities.
- Full UK Driving Licence.
Desirable:
- HNC/HND or degree in an engineering discipline.
- IOSH Managing Safely or NEBOSH.
- PRINCE2, APM or other project management qualification.
- Experience with CMMS, ERP or service management systems.
- Experience managing customer projects.
If you are interested in this new and exciting position, then call Tom Brocklehurst on the listed number or ideally email with your current CV.
Head of Service - Engineering in Bradford employer: SER (Staffing) Ltd
Join a dynamic and innovative team as a Scenic Project Manager in Arborfield, where you'll enjoy a vibrant work culture that values creativity and collaboration. With flexible working arrangements, competitive salary, and comprehensive benefits including health insurance and generous leave policies, this role offers not just a job but a pathway for professional growth and development in the exciting AV & Events industry. Experience the thrill of managing diverse projects while being part of a supportive environment that encourages autonomy and hands-on involvement.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Service - Engineering in Bradford
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Head of Service - Engineering role you’re after at SER (Staffing) Ltd.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at SER (Staffing) Ltd a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at SER (Staffing) Ltd.
✨Apply Through Company Websites
When you spot a role like Head of Service - Engineering at SER (Staffing) Ltd, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Head of Service - Engineering in Bradford
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Head of Service - Engineering, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at SER (Staffing) Ltd a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to SER (Staffing) Ltd specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at SER (Staffing) Ltd
✨Brush Up on Core Engineering Principles
Before heading into the interview with SER (Staffing) Ltd, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like SER (Staffing) Ltd want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
