AV Field Service Engineer

AV Field Service Engineer

Full-Time 45000 - 55000 £ / year (est.) No home office possible
SER (Staffing) Ltd

At a Glance

  • Tasks: Diagnose and resolve AV system issues for corporate and education clients.
  • Company: Dynamic AV service provider with a focus on innovation.
  • Benefits: Competitive salary, company vehicle, 24 days leave, and pension.
  • Other info: Exciting opportunities to work with cutting-edge AV technology.
  • Why this job: Join a team that values your skills and offers growth in the AV industry.
  • Qualifications: 5+ years AV experience and a full UK driving licence required.

The predicted salary is between 45000 - 55000 £ per year.

To attend reactive service calls and preventative maintenance visits to resolve issues with audio visual systems for corporate and education clients, predominantly throughout London and surrounding areas.

Key Responsibilities:

  • To attend reactive service calls to diagnose and resolve issues with AV systems.
  • Reconfiguration of AV control systems and DSPs where required (QSYS, Extron, Crestron, Yealink, Logitech, NEAT).
  • Carry out preventative maintenance visits.
  • Keep customers informed of progress with service calls, maintaining a high level of customer service.
  • Maintain up to date service documentation.
  • Installation of small system upgrades and replacements.

Qualities and Skills Required:

  • Full UK Driving License.
  • 5+ years AV experience – preferably as a service or commissioning engineer.
  • Deep technical understanding of AV systems with the ability to alter configurations and commission systems where required. Experience with QSYS, Crestron and Extron would be beneficial.

Package:

  • Salary of £45K - £55K (depending on experience).
  • Company vehicle.
  • Fuel card.
  • 24 days annual leave plus bank holidays.
  • Pension.
  • Tools.
  • Laptop and phone.

How to apply:

Simply apply or contact Jake Voisey on the details provided.

AV Field Service Engineer employer: SER (Staffing) Ltd

As an AV Field Service Engineer with us, you'll join a dynamic team dedicated to delivering exceptional service to corporate and education clients across London. We pride ourselves on fostering a collaborative work culture that values employee growth, offering comprehensive training and development opportunities alongside competitive benefits such as a company vehicle, generous annual leave, and a supportive environment that encourages innovation and excellence in the audio-visual field.
SER (Staffing) Ltd

Contact Detail:

SER (Staffing) Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land AV Field Service Engineer

✨Tip Number 1

Network like a pro! Reach out to your connections in the AV industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! If you’ve got a portfolio of past projects or a LinkedIn profile showcasing your AV expertise, make sure it’s up to date. This is your chance to shine and demonstrate your technical know-how to potential employers.

✨Tip Number 3

Prepare for interviews by brushing up on common AV scenarios. Think about how you’d handle specific service calls or maintenance tasks. Being able to discuss your hands-on experience with systems like QSYS or Crestron will set you apart from the competition.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented AV engineers like you. Plus, it’s a great way to ensure your application gets seen by the right people.

We think you need these skills to ace AV Field Service Engineer

AV System Diagnosis
Reconfiguration of AV Control Systems
DSP Configuration
QSYS
Extron
Crestron
Yealink
Logitech
NEAT
Preventative Maintenance
Customer Service
Service Documentation
Installation of AV Systems
Full UK Driving License
5+ Years AV Experience

Some tips for your application 🫡

Show Off Your AV Skills: Make sure to highlight your experience with AV systems in your application. We want to see your technical know-how, especially with QSYS, Crestron, and Extron. Don’t hold back on showcasing any projects or challenges you've tackled!

Tailor Your Application: Take a moment to customise your CV and cover letter for this role. We love seeing how your background fits with our needs, so mention specific experiences that relate to the job description. It shows us you’re genuinely interested!

Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. A friendly tone can make your application stand out. Remember, we’re looking for someone who can connect with our clients as well as fix their AV issues!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!

How to prepare for a job interview at SER (Staffing) Ltd

✨Know Your AV Systems

Make sure you brush up on your knowledge of AV systems, especially QSYS, Crestron, and Extron. Be ready to discuss specific projects where you've configured or commissioned these systems, as this will show your deep technical understanding.

✨Customer Service is Key

Since you'll be dealing with corporate and education clients, highlight your customer service skills. Prepare examples of how you've kept clients informed during service calls and how you’ve resolved issues while maintaining a positive relationship.

✨Be Ready for Technical Questions

Expect some technical questions during the interview. Brush up on common troubleshooting scenarios and be prepared to explain your thought process when diagnosing AV system issues. This will demonstrate your problem-solving skills.

✨Show Your Passion for AV Technology

Let your enthusiasm for AV technology shine through. Talk about any recent trends or innovations in the industry that excite you. This shows that you're not just experienced but also genuinely interested in the field.

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