Service Engineer

Service Engineer

Full-Time 28000 - 31000 £ / year (est.) No home office possible
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SER Ltd

At a Glance

  • Tasks: Service and maintain diverse packaging machinery while travelling across the UK.
  • Company: Leading UK packaging machinery business with a focus on growth and innovation.
  • Benefits: Competitive salary, overtime potential, company vehicle, and full training provided.
  • Why this job: Join a dynamic team and develop your engineering skills in a rewarding environment.
  • Qualifications: Strong mechanical and electrical engineering experience with a practical, hands-on attitude.
  • Other info: Clear career progression routes and ongoing technical development opportunities.

The predicted salary is between 28000 - 31000 £ per year.

Are you a skilled mechanical and electrical engineer looking for a challenging and rewarding role where your expertise is valued and your career can grow? This is a fantastic opportunity to join a leading UK packaging machinery business, working with a wide variety of equipment and supporting customers across multiple industries. This business supplies, installs, and maintains an extensive range of packaging machinery from simple stand-alone machines to fully automated production lines.

With strong growth and rising demand for their services, they are now expanding their field service engineering team. This role offers excellent earning potential, paid travel, a company vehicle, full product training, and genuine career progression opportunities in a supportive environment.

Your Role

As a Field Service Engineer, you will be a key technical representative for the business, ensuring customers' machinery runs efficiently, safely, and reliably. You will travel to customer sites across the UK, working independently while being supported by a knowledgeable technical team. Your work will vary from site to site, giving you exposure to a wide range of mechanical and electrical systems.

Key Responsibilities:

  • Service and maintain a broad variety of packaging machinery including shrink wrappers, flow wrappers, sealers, conveyors, and fully automated systems.
  • Diagnose and repair faults across mechanical, electrical, and control systems, including 3-phase motors.
  • Install and commission machinery at customer sites, ensuring proper setup and performance.
  • Carry out planned preventative maintenance (PPM) to minimise downtime and extend equipment life.
  • Provide customer support and training, ensuring operators understand correct operation and maintenance procedures.
  • Maintain accurate documentation including service reports, repair logs, and compliance records.
  • Travel across the UK, with occasional overnight stays; travel time and expenses are fully paid.
  • Work safely and efficiently while adhering to all company and industry health and safety standards.

This role provides hands-on experience with complex machinery and technical systems, offering the chance to continually develop mechanical, electrical, and troubleshooting skills.

Training Development:

  • Comprehensive product and machinery training.
  • Ongoing technical upskilling on new equipment and systems.
  • Opportunities for advanced courses to enhance specialist knowledge.

Career Progression:

  • Clear progression routes into roles such as: Senior Field Engineer, Technical Specialist, Installation Lead, Technical Trainer, Engineering Team Leader.

This is a company that invests in its people, supporting long-term career growth and encouraging internal promotion for skilled engineers.

What We're Looking For

  • Strong mechanical and electrical engineering experience.
  • Knowledge of 3-phase induction motors.
  • Background in field service, maintenance, or similar technical roles.
  • Ability to work independently while maintaining excellent customer service.
  • Flexibility to travel across the UK, including overnight stays when required.
  • Commutable to the North West for initial training and office visits.
  • A practical, hands-on attitude and a passion for solving technical challenges.
  • Full UK driving licence.

If you enjoy variety, technical problem-solving, and working with cutting-edge machinery across different sites, this is an excellent opportunity to join a dynamic, growing engineering team. You'll gain invaluable experience, develop your skills, and enjoy a rewarding career in a supportive environment.

Service Engineer employer: SER Ltd

Join a leading UK packaging machinery business that values your expertise and offers a supportive work culture. With competitive salaries, comprehensive training, and clear career progression paths, this role as a Field Service Engineer provides the opportunity to work with cutting-edge technology across various industries while enjoying paid travel and a company vehicle. Experience a dynamic environment where your skills are nurtured, and your contributions make a real impact.
SER Ltd

Contact Detail:

SER Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer

✨Tip Number 1

Network like a pro! Reach out to your connections in the engineering field, attend industry events, and join relevant online forums. You never know who might have a lead on that perfect Field Service Engineer role.

✨Tip Number 2

Show off your skills! Prepare a portfolio or a list of projects you've worked on that highlight your mechanical and electrical expertise. When you get the chance to chat with potential employers, let them see what you can do!

✨Tip Number 3

Practice makes perfect! Get ready for interviews by doing mock sessions with friends or family. Focus on common questions for technical roles and be prepared to discuss your troubleshooting experiences and how you handle challenges.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for skilled engineers like you. Don’t miss out on the chance to join a company that values your expertise and offers great career progression.

We think you need these skills to ace Service Engineer

Mechanical Engineering
Electrical Engineering
Field Service Experience
3-Phase Induction Motors
Troubleshooting Skills
Customer Service Skills
Planned Preventative Maintenance (PPM)
Installation and Commissioning
Technical Documentation
Health and Safety Compliance
Flexibility to Travel
Hands-on Attitude
Problem-Solving Skills
Training and Support Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your mechanical and electrical engineering experience. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or roles you've had in the past!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Field Service Engineer position and how your background makes you a perfect fit. Keep it engaging and personal – we love to see your personality!

Showcase Your Problem-Solving Skills: In your application, highlight specific examples where you've tackled technical challenges. We’re looking for engineers who can think on their feet, so share those stories that demonstrate your troubleshooting prowess!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at SER Ltd

✨Know Your Stuff

Make sure you brush up on your mechanical and electrical engineering knowledge, especially around 3-phase motors and packaging machinery. Familiarise yourself with the types of equipment the company works with, as this will show your genuine interest and help you answer technical questions confidently.

✨Showcase Your Problem-Solving Skills

Prepare to discuss specific examples where you've diagnosed and repaired faults in machinery. Think about challenges you've faced in previous roles and how you overcame them. This will demonstrate your hands-on attitude and ability to tackle technical challenges effectively.

✨Emphasise Customer Service

As a Field Service Engineer, you'll be the face of the company to customers. Be ready to talk about your experience in providing excellent customer support and training. Highlight any instances where you've gone above and beyond to ensure customer satisfaction.

✨Be Ready to Discuss Flexibility

Since the role involves travelling across the UK and occasional overnight stays, be prepared to discuss your flexibility and willingness to adapt. Mention any previous experiences that required travel or working independently, as this will reassure them of your commitment to the role.

Service Engineer
SER Ltd
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