Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales engineers and clients with technical sales, quotations, and exceptional customer service.
- Company: Join the UK's largest independent distributor of fluid power solutions with a stellar reputation.
- Benefits: Competitive salary, 23 days holiday, pension, medical care, and training opportunities.
- Why this job: Combine your technical skills with customer interaction in a supportive and dynamic environment.
- Qualifications: Experience in sales support or technical engineering, strong communication, and organisational skills.
- Other info: Perfect for those eager to grow their career in a family-owned company.
The predicted salary is between 23000 - 35000 £ per year.
My client is a family-owned company and the UK's largest independent distributor of pneumatic, hydraulic, and fluid power solutions. Established over 50 years ago, they stock and distribute more than 20,000 products. With nationwide reach and a fantastic industry reputation for technical support and customer service, they are now looking to add an Internal Sales Support Engineer to their team.
They are seeking an Internal Sales Support Engineer to support external sales engineers and clients both existing and new by providing technical sales support, preparing quotations, processing orders, and delivering an exceptional level of customer service.
Salary: £27,000 - £35,000 DOE
Benefits: 23 days holiday, Bank Holidays, pension, EMP, medical care.
Location: Preston
Working Hours: Monday to Friday (8am - 5pm)
Your responsibilities will include but not be limited to:
- Provide internal technical and sales support to customers and external sales engineers
- Prepare accurate quotations and pricing based on customer specifications and requirements
- Process, track, and manage sales orders to ensure timely and accurate fulfilment
- Handle inbound customer enquiries, offering product guidance and application support
- Qualify customer requirements and recommend appropriate products and solutions
- Maintain accurate customer records within CRM systems
- Support sales growth through proactive follow-ups and customer engagement
- Liaise with suppliers, warehouse, and logistics teams to ensure seamless order delivery
- Contribute to continuous improvement of sales processes and internal workflows
To apply you MUST have or hold:
- Experience in internal sales, sales support, or a technical engineering environment
- Strong communication skills with confidence in phone-based customer interaction
- Good technical understanding and the ability to interpret customer requirements
- Highly organised, detail-oriented, and comfortable managing multiple tasks
- Good communication skills both written and verbal
- Customer service focused
- Confident working with various levels of clients, colleagues, and suppliers
- Proficient in CRM systems and Microsoft Office (Excel, Word, Outlook)
- A proactive, solutions-focused mindset with a strong customer-service ethos
- Previous experience in fluid power, hydraulics, pneumatics, or industrial components would be advantageous, but is not essential for the right candidate
- Hungry to develop as training will be provided to further your career
The role is ideal for someone with a technical or engineering background who enjoys combining customer interaction with problem-solving and internal sales.
Internal Sales Support Engineer in Preston employer: SER Ltd
Contact Detail:
SER Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Support Engineer in Preston
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the role of Internal Sales Support Engineer. Highlight your technical understanding and customer service experience to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Internal Sales Support Engineer in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant internal sales or technical support experience, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Internal Sales Support Engineer role. Mention your customer service focus and any technical understanding you have that relates to the position.
Showcase Your Technical Skills: Since this role involves technical sales support, be sure to mention any experience you have with CRM systems and Microsoft Office. If you’ve worked with fluid power, hydraulics, or pneumatics, make that known too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at SER Ltd
✨Know Your Products
Familiarise yourself with the range of pneumatic, hydraulic, and fluid power solutions that the company offers. Being able to discuss specific products and their applications will show your technical understanding and enthusiasm for the role.
✨Practice Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. Consider role-playing common customer scenarios with a friend to boost your confidence in phone-based interactions.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple tasks or projects in the past. Highlighting your ability to stay organised and detail-oriented will resonate well with the interviewers, as these traits are crucial for the role.
✨Demonstrate a Customer-Centric Mindset
Be ready to share instances where you went above and beyond for a customer. This will illustrate your commitment to exceptional customer service and align with the company's ethos of supporting clients effectively.