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- Tasks: Support and maintain CNC machine tools across the UK with a focus on teamwork.
- Company: Established CNC machine tool business investing in its engineers and promoting growth.
- Benefits: Competitive salary, door-to-door pay, company car, and wellness support.
- Other info: Exciting career progression opportunities in a collaborative environment.
- Why this job: Join a supportive team and develop your skills in a thriving industry.
- Qualifications: 2-3 years experience with CNC machine tools and strong fault-finding skills.
The predicted salary is between 45000 - 55000 £ per year.
Locations: Working UK wide including Northern Ireland - Based between Newcastle and Scotland
Salary: £45,000 to £55,000 (DOE) OTE £60,000 benefits
We are a growing and well-established CNC machine tool business looking to expand our Service Engineering team across the UK. Due to continued growth, we are hiring experienced Field Service Engineers to support two specialist divisions covering premium machine tool brands. This is an exciting opportunity to join a business that genuinely invests in its engineers, provides industry-leading training, and promotes a strong team culture with long-term career progression.
Machines include: CNC Milling Machines, CNC Lathes, Mill-Turn Machines
Controls include: Siemens, Heidenhain, Fanuc, Mitsubishi
What We're Looking For
- Minimum 2 - 3 years' experience within CNC machine tools
- Strong service, maintenance, and breakdown experience
- Mechanical and electrical fault-finding skills
- Experience with Siemens, Heidenhain, Fanuc, or Mitsubishi controls
- Positive attitude and willingness to develop skill set
- Strong communication skills - comfortable speaking with operators through to business owners
- Ideally based between Newcastle and Scotland
What's On Offer
- OTE £60,000
- Door-to-door pay
- Time and a half after 40 hours
- Monthly department performance bonus
- Company car or van & expenses covered
- Pension contribution around 6%
- Critical illness cover - 70% of salary paid & Death in Service - 4x salary
- Counselling and wellbeing support services
You'll be joining a supportive team environment where collaboration matters more than ego. The culture is built around honesty, teamwork, development, and long-term retention. If you have solid CNC machine tool experience and want to join a company that values and invests in its engineers, we'd love to hear from you.
How to apply: Please contact Chloe Hannah on 0161 507 3363
Field Service Engineer - North east employer: SER Ltd
Contact Detail:
SER Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - North east
✨Tip Number 1
Network like a pro! Reach out to your connections in the CNC machine tools industry. Attend local meetups or online webinars to meet potential employers and fellow engineers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with Siemens, Heidenhain, Fanuc, or Mitsubishi controls, make sure to highlight that in conversations. Bring it up when chatting with recruiters or during interviews to demonstrate your expertise.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions related to service and maintenance of CNC machines. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented Field Service Engineers. By applying directly, you’ll get noticed quicker and show us you’re serious about joining our supportive team culture.
We think you need these skills to ace Field Service Engineer - North east
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CNC machine tools and any specific controls like Siemens or Fanuc. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Field Service Engineer role and how your background makes you a great fit. Keep it friendly and professional – we love a bit of personality!
Show Off Your Communication Skills: Since you'll be interacting with everyone from operators to business owners, it's important to demonstrate your strong communication skills in your application. Use clear language and examples that show how you can connect with different people.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the info you need about the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at SER Ltd
✨Know Your CNC Stuff
Make sure you brush up on your knowledge of CNC machine tools, especially the brands mentioned like Siemens, Heidenhain, Fanuc, and Mitsubishi. Be ready to discuss your hands-on experience with these controls and how you've tackled mechanical and electrical faults in the past.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved breakdowns or maintenance issues. Think about a time when you turned a challenging situation into a success story. This will demonstrate your strong service skills and ability to think on your feet.
✨Communicate Like a Pro
Since you'll be interacting with everyone from operators to business owners, practice explaining technical concepts in simple terms. Show that you can adapt your communication style to suit different audiences, which is key in a field service role.
✨Embrace the Team Spirit
The company values teamwork and collaboration, so be prepared to discuss how you've worked effectively in a team environment. Share examples of how you've contributed to a positive team culture and supported your colleagues in achieving common goals.