At a Glance
- Tasks: Install, maintain, and repair cutting-edge CNC machinery across East Anglia.
- Company: Join a growing business that values your expertise and skills.
- Benefits: Enjoy a competitive salary, company van, health insurance, and generous holiday.
- Other info: Opportunity for commission on machine sales referrals and door-to-door travel pay.
- Why this job: Make a real impact by ensuring machines run smoothly for customers.
- Qualifications: Experience with CNC machines and strong diagnostic skills required.
The predicted salary is between 40000 - 40000 £ per year.
We are looking for a Field Service Engineer with experience in CNC machinery. The role will involve installing, commissioning and maintaining specialist machinery including 3-axis and 5-axis CNC routers. This is a field-based position, typically covering your local region, although occasional UK travel may be required.
Key Responsibilities
- Installation and commissioning of CNC machines
- Servicing, maintenance and breakdown repairs
- Warranty work and preventative maintenance
- Electrical and mechanical fault finding
- Ensuring machines are fully operational and performing to customer requirements
- Maintaining strong customer relationships and delivering excellent service
Requirements
- Experience and versatile working with CNC machines
- Knowledge of 3-axis or 5-axis machines
- Strong electrical and mechanical diagnostic skills
- Ability to work independently in a field-based role
- Customer-focused with a professional approach
- Full UK driving licence
Package
- Salary circa £40,000 depending on experience
- Company van and company credit card
- 25 days holiday plus bank holidays
- Private health insurance
- Pension scheme with matched contributions
- Door-to-door travel pay
- Opportunity to earn commission for machine sales referrals
If you’re a highly skilled Field Engineer looking to join a growing business where your expertise will be valued, get in touch with Chloe Hannah on 0161 507 3363 to find out more or apply today.
Field Service Engineer - Norwich in Norfolk employer: SER Ltd
Join a dynamic and supportive team as a Field Service Engineer in Norwich, where your skills in CNC machinery will be highly valued. We offer competitive benefits including a company van, private health insurance, and a pension scheme with matched contributions, all within a culture that prioritises employee well-being and professional growth. With opportunities for commission on machine sales referrals and a focus on maintaining strong customer relationships, this role promises a rewarding career path in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Norwich in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the CNC machinery field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, try to gain some practical experience with CNC machines before your interviews. This will not only boost your confidence but also show potential employers that you're serious about the role.
✨Tip Number 3
Prepare for those tricky questions! Brush up on your electrical and mechanical diagnostic skills, as you'll likely face questions about fault finding during interviews. Practice makes perfect!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're keen on joining our team. Don't miss out on this opportunity!
We think you need these skills to ace Field Service Engineer - Norwich in Norfolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with CNC machines, especially 3-axis and 5-axis models. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Share specific examples of your past work with CNC machinery and how you’ve maintained strong customer relationships.
Show Off Your Problem-Solving Skills:In your application, highlight your electrical and mechanical diagnostic skills. We love candidates who can demonstrate their ability to troubleshoot and resolve issues efficiently, so give us some examples of when you’ve done just that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at SER Ltd
✨Know Your CNC Stuff
Make sure you brush up on your knowledge of CNC machines, especially 3-axis and 5-axis routers. Be ready to discuss your hands-on experience with these machines, as well as any specific projects you've worked on. This will show that you're not just familiar with the theory but can also apply it in real-world situations.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and fixed electrical and mechanical issues in the past. Think of a couple of tricky situations you've faced and how you resolved them. This will demonstrate your strong diagnostic skills and ability to work independently, which are crucial for this role.
✨Customer Service is Key
Since this role involves maintaining strong customer relationships, be ready to talk about your approach to customer service. Share instances where you've gone above and beyond to ensure customer satisfaction, as this will highlight your professional attitude and customer-focused mindset.
✨Plan Your Journey
As this is a field-based position, make sure you know the area you'll be covering. If possible, plan a mock route to show your understanding of the region. This will not only impress your interviewers but also demonstrate your readiness to hit the ground running in the role.
