Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Service and maintain BMS systems while providing top-notch technical support to clients.
- Company: A forward-thinking BMS specialist with a focus on quality service and growth.
- Benefits: Competitive salary, car allowance, business mileage, and 23 days holiday.
- Why this job: Join a dynamic team and make a real impact in the building management sector.
- Qualifications: Experience with BMS systems, strong fault-finding skills, and excellent communication.
- Other info: Enjoy a supportive environment with opportunities for professional development.
The predicted salary is between 40000 - 48000 £ per year.
Location: Southern Area (Inside / Around M25)
Salary: £40,000 - £48,000
About the Opportunity
My client is a growing and forward-thinking Building Management Systems (BMS) specialist delivering high-quality service, maintenance, and project solutions across commercial and industrial sectors. Due to continued growth, they are seeking a skilled BMS Mobile Service Engineer to cover sites within and around the M25.
The Role
As a Mobile Service Engineer, you will be responsible for servicing, maintaining, fault-finding and commissioning BMS systems across a variety of client sites.
Key Responsibilities
- Service and maintenance of BMS systems (primarily Trend controls)
- Fault finding, diagnostics and system optimisation
- Small works modifications and upgrades
- Providing technical support to clients on-site
- Ensuring compliance with health & safety standards
- Producing service reports and documentation
Requirements
- Proven experience working with BMS systems (Trend preferred)
- Strong fault-finding and commissioning skills
- Full UK driving licence
- Excellent client-facing and communication skills
- Self-motivated and organised
Salary & Benefits
- £40,000 - £48,000 basic salary
- Car allowance: £350 per month (vehicle provided by you during probation)
- Business mileage paid at 20p per mile
- On-site allowance: £10 per day
- Overnight: £25 per day
- Accommodation paid directly by the company
- 23 days holiday
Customer Service Field Engineer in London employer: SER Ltd
Contact Detail:
SER Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Field Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the BMS industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss your experience with BMS systems, especially Trend controls. We want you to shine when it comes to fault-finding and diagnostics!
✨Tip Number 3
Showcase your client-facing skills! During interviews, share examples of how you've successfully communicated with clients and provided top-notch support. This is key for a role that involves being on-site and ensuring client satisfaction.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Field Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with BMS systems, especially Trend controls. We want to see how your skills match the role, so don’t be shy about showcasing your fault-finding and commissioning expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with BMS systems and how your previous roles have prepared you for this position. Let us know what makes you the perfect fit!
Show Off Your Communication Skills: Since this role involves client-facing responsibilities, make sure to highlight your communication skills in your application. We love candidates who can engage effectively with clients and provide top-notch technical support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at SER Ltd
✨Know Your BMS Systems
Make sure you brush up on your knowledge of Building Management Systems, especially Trend controls. Be ready to discuss your previous experience with these systems and any specific projects you've worked on. This will show that you're not just familiar with the technology but also passionate about it.
✨Showcase Your Fault-Finding Skills
Prepare to share examples of how you've tackled fault-finding and diagnostics in past roles. Think of specific challenges you faced and how you resolved them. This will demonstrate your problem-solving abilities and technical expertise, which are crucial for the role.
✨Client Communication is Key
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. You might even want to role-play common client scenarios with a friend. This will help you convey your excellent communication skills during the interview.
✨Be Organised and Self-Motivated
As a Mobile Service Engineer, being organised is essential. Prepare to discuss how you manage your time and tasks effectively, especially when working independently. Share any tools or methods you use to stay on top of your responsibilities, as this will highlight your self-motivation.