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For Companies At a Glance
- Tasks: Commission, maintain, and service materials handling equipment while delivering top-notch customer service.
- Company: Join a family-owned engineering business with a strong reputation for quality.
- Benefits: Competitive salary, overtime, company van, 24 days holiday, and pension scheme.
- Other info: Enjoy a stable role with excellent career growth opportunities.
- Why this job: Gain hands-on experience and develop your skills in a supportive team environment.
- Qualifications: Experience in field service engineering with strong mechanical and electrical skills.
The predicted salary is between 30000 - 38000 £ per year.
Location: Great Yarmouth
Salary: £30,000 – £38,000 DOE
Hours: Full-Time (40 hours per week, Monday–Friday)
About the Role
We are recruiting for a Multi-Skilled Field Service Engineer to join a well-established and growing engineering business. In this role, you will be responsible for the commissioning, maintenance, and servicing of materials handling equipment and plant machinery, working directly with customers across the region. You will be part of a supportive team and report to the Service Coordinator. This is a field-based, customer-facing role, offering variety, autonomy, and the opportunity to develop your technical and professional skills within a close-knit, family-oriented business.
Key Responsibilities
- Commission, service, and maintain materials handling and powered access equipment
- Diagnose faults and carry out repairs on plant and machinery
- Replace or repair faulty components as required
- Work closely with the Service Coordinator to manage and complete scheduled work
- Deliver a high standard of customer service while on-site
- Build and maintain strong customer relationships
- Ensure all work is completed in line with Health & Safety regulations
- Complete relevant documentation and adhere to company procedures
- Continuously develop your skills through training and hands-on experience
About You
- Experience working as a Field Service Engineer or in a similar role
- Multi-skilled with a strong mechanical and electrical background
- Experience with materials handling equipment and/or powered access equipment
- Excellent communication skills
- Strong problem-solving and fault-finding abilities
- Ability to work independently and manage your own workload
- Able to work to deadlines and maintain high standards
- Committed to Health & Safety compliance
What's on Offer
- Competitive salary: £30,000 – £38,000 (depending on experience)
- Overtime opportunities
- Company van and fuel card (with option for personal use)
- 24 days holiday plus bank holidays
- Company pension scheme
- Full training and ongoing personal development
- A supportive, team-focused working environment
Why Join?
Be a part of a long-established, family-owned group with a strong reputation for quality and service. We invest in our people and provide the support and training needed to help you grow your career.
If you are a motivated and hands-on engineer looking for a stable and rewarding role with development opportunities, we'd love to hear from you.
Apply Now
If you are interested in this position, please contact Alex Connolly on 01254781300.
Field Service Engineer in Great Yarmouth employer: SER Ltd
Contact Detail:
SER Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Great Yarmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, attend local meetups, or join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical skills. Think about real-life scenarios where you've solved problems or improved processes. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a friendly email or call. It shows your enthusiasm and keeps you on their radar. Plus, it gives you a chance to reiterate why you’re the perfect fit for the role.
✨Tip Number 4
Check out our website for the latest job openings and apply directly. We love seeing candidates who are proactive and genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets noticed!
We think you need these skills to ace Field Service Engineer in Great Yarmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Field Service Engineer, especially with materials handling equipment. We want to see how your skills match the job description, so don’t be shy about showcasing your mechanical and electrical background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your problem-solving abilities and how you’ve built strong customer relationships in the past. We love a good story!
Show Off Your Communication Skills: Since this role is customer-facing, we need to see that you can communicate effectively. Whether it’s in your CV or cover letter, give examples of how you’ve successfully interacted with clients or resolved issues on-site.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our family-oriented business!
How to prepare for a job interview at SER Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to materials handling and powered access equipment. Be ready to discuss specific examples of your experience with diagnosing faults and carrying out repairs, as this will show your expertise and confidence in the role.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've successfully solved complex issues in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how your strong problem-solving abilities can benefit the company.
✨Emphasise Customer Service
Since this is a customer-facing role, be ready to talk about how you build and maintain strong relationships with clients. Share examples of how you've delivered excellent customer service in the past, and how you handle challenging situations while on-site.
✨Health & Safety Matters
Familiarise yourself with Health & Safety regulations relevant to the field service engineering sector. Be prepared to discuss how you ensure compliance in your work and how you prioritise safety for both yourself and your customers.