At a Glance
- Tasks: Commission, maintain, and service materials handling equipment while delivering top-notch customer service.
- Company: Join a family-owned engineering business with a strong reputation for quality.
- Benefits: Competitive salary, overtime, company van, 24 days holiday, and ongoing training.
- Other info: Great career growth opportunities in a stable and rewarding role.
- Why this job: Enjoy variety and autonomy in a supportive team environment while developing your skills.
- Qualifications: Experience as a Field Service Engineer with strong mechanical and electrical skills.
The predicted salary is between 30000 - 38000 £ per year.
Location: Grantham
Salary: £30,000 – £38,000 DOE
Overtime
Benefits
Hours: Full-Time (40 hours per week, Monday–Friday)
About the Role
We are recruiting for a Multi-Skilled Field Service Engineer to join a well-established and growing engineering business. In this role, you will be responsible for the commissioning, maintenance, and servicing of materials handling equipment and plant machinery, working directly with customers across the region. You will be part of a supportive team and report to the Service Coordinator. This is a field-based, customer-facing role, offering variety, autonomy, and the opportunity to develop your technical and professional skills within a close-knit, family-oriented business.
Key Responsibilities
- Commission, service, and maintain materials handling and powered access equipment
- Diagnose faults and carry out repairs on plant and machinery
- Replace or repair faulty components as required
- Work closely with the Service Coordinator to manage and complete scheduled work
- Deliver a high standard of customer service while on-site
- Build and maintain strong customer relationships
- Ensure all work is completed in line with Health & Safety regulations
- Complete relevant documentation and adhere to company procedures
- Continuously develop your skills through training and hands-on experience
About You
- Experience working as a Field Service Engineer or in a similar role
- Multi-skilled with a strong mechanical and electrical background
- Experience with materials handling equipment and/or powered access equipment
- Excellent communication skills
- Strong problem-solving and fault-finding abilities
- Ability to work independently and manage your own workload
- Able to work to deadlines and maintain high standards
- Committed to Health & Safety compliance
What's on Offer
- Competitive salary: £30,000 – £38,000 (depending on experience)
- Overtime opportunities
- Company van and fuel card (with option for personal use)
- 24 days holiday and bank holidays
- Company pension scheme
- Full training and ongoing personal development
- A supportive, team-focused working environment
Why Join?
Be a part of a long-established, family-owned group with a strong reputation for quality and service. We invest in our people and provide the support and training needed to help you grow your career. If you are a motivated and hands-on engineer looking for a stable and rewarding role with development opportunities, we'd love to hear from you.
Apply Now
If you are interested in this position, please contact Alex Connolly on 01254781300.
Field Service Engineer in Grantham employer: SER Ltd
Contact Detail:
SER Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Grantham
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, attend industry events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Field Service Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, bring along examples of your work or projects you've completed. This will help you stand out and demonstrate your hands-on experience.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Field Service Engineer in Grantham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Field Service Engineer, especially with materials handling equipment. We want to see how your skills match the job description, so don’t be shy about showcasing your mechanical and electrical background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your problem-solving abilities and how you’ve built strong customer relationships in the past. We love a good story!
Show Off Your Communication Skills: Since this role is customer-facing, we need to see that you can communicate effectively. Whether it’s in your CV or cover letter, give examples of how you’ve successfully interacted with clients or resolved issues on-site.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our family-oriented business!
How to prepare for a job interview at SER Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to materials handling and powered access equipment. Be ready to discuss your previous experiences and how they relate to the role. This will show that you're not just a good fit, but that you’re genuinely interested in the work.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've diagnosed faults and carried out repairs in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your strong problem-solving abilities, which are crucial for a Field Service Engineer.
✨Customer Service is Key
Since this role involves direct interaction with customers, be ready to talk about your approach to delivering excellent customer service. Share instances where you built strong relationships or resolved customer issues effectively. This will highlight your communication skills and commitment to customer satisfaction.
✨Health & Safety Matters
Familiarise yourself with Health & Safety regulations relevant to the industry. Be prepared to discuss how you ensure compliance in your work. This shows that you take safety seriously and understand its importance in a field-based role.