At a Glance
- Tasks: Support and maintain CNC machine tools across the UK with a focus on service excellence.
- Company: Established CNC machine tool business committed to engineer development and teamwork.
- Benefits: Competitive salary, door-to-door pay, company vehicle, and performance bonuses.
- Other info: Opportunities for career progression and a culture of collaboration.
- Why this job: Join a supportive team and make a real impact in a growing industry.
- Qualifications: 2-3 years experience in CNC machine tools and strong fault-finding skills.
The predicted salary is between 45000 - 55000 £ per year.
Locations: Working UK wide including Northern Ireland - Based between Newcastle and Scotland
Salary: £45,000 to £55,000 (DOE) OTE £60,000 benefits
We are a growing and well-established CNC machine tool business looking to expand our Service Engineering team across the UK. Due to continued growth, we are hiring experienced Field Service Engineers to support two specialist divisions covering premium machine tool brands. This is an exciting opportunity to join a business that genuinely invests in its engineers, provides industry-leading training, and promotes a strong team culture with long-term career progression.
Machines include: CNC Milling Machines, CNC Lathes, Mill-Turn Machines
Controls include: Siemens, Heidenhain, Fanuc, Mitsubishi
What We're Looking For
- Minimum 2 - 3 years experience within CNC machine tools
- Strong service, maintenance, and breakdown experience
- Mechanical and electrical fault-finding skills
- Experience with Siemens, Heidenhain, Fanuc, or Mitsubishi controls
- Positive attitude and willingness to develop skill set
- Strong communication skills - comfortable speaking with operators through to business owners
- Ideally based between Newcastle and Scotland
What's On Offer
- OTE £60,000
- Door-to-door pay
- Time and a half after 40 hours
- Monthly department performance bonus
- Company car or van expenses covered
- Pension contribution around 6%
- Critical illness cover - 70% of salary paid
- Death in Service - 4x salary
- Counselling and wellbeing support services
You’ll be joining a supportive team environment where collaboration matters more than ego. The culture is built around honesty, teamwork, development, and long-term retention. If you have solid CNC machine tool experience and want to join a company that values and invests in its engineers, we’d love to hear from you.
How to apply: Please contact Chloe Hannah on 0161 507 3363
Field Service Engineer - North east employer: SER Ltd
Join a dynamic and expanding CNC machine tool business that prioritises the growth and development of its engineers. With a strong emphasis on teamwork, honesty, and long-term career progression, we offer industry-leading training, competitive salaries, and a supportive work culture that values collaboration. Located between Newcastle and Scotland, this role provides excellent benefits including door-to-door pay, performance bonuses, and comprehensive wellbeing support.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - North east
✨Tip Number 1
Network like a pro! Reach out to your connections in the CNC machine tools industry. Attend local meetups or online webinars to meet potential employers and fellow engineers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with Siemens, Heidenhain, Fanuc, or Mitsubishi controls, make sure to highlight that in conversations. Bring examples of your work or even a portfolio to interviews to demonstrate your expertise.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions related to service and maintenance of CNC machines. Practise your answers with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented Field Service Engineers. By applying directly, you’ll get noticed quicker and can showcase your enthusiasm for joining our supportive team culture.
We think you need these skills to ace Field Service Engineer - North east
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with CNC machine tools and any specific controls like Siemens or Fanuc. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about the Field Service Engineer role and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention your passion for development and teamwork.
Show Off Your Communication Skills:Since you'll be interacting with operators and business owners, it's important to demonstrate your strong communication skills in your application. Use clear and concise language, and maybe even share an example of how you've effectively communicated in past roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at SER Ltd
✨Know Your CNC Stuff
Make sure you brush up on your knowledge of CNC machine tools, especially the brands mentioned like Siemens, Heidenhain, Fanuc, and Mitsubishi. Be ready to discuss your hands-on experience with these controls and how you've tackled mechanical and electrical faults in the past.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved breakdowns or maintenance issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your strong service and fault-finding skills.
✨Communicate Like a Pro
Since you'll be interacting with everyone from operators to business owners, practice explaining technical concepts in simple terms. This will demonstrate your strong communication skills and ability to work collaboratively within a team.
✨Emphasise Your Willingness to Learn
The company values engineers who are eager to develop their skill set. Be prepared to discuss any training you've undertaken or areas where you're looking to grow. Show them that you're not just about maintaining the status quo but are keen to evolve with the industry.
