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For Companies At a Glance
- Tasks: Commission, maintain, and service materials handling equipment while delivering top-notch customer service.
- Company: Join a family-owned engineering business with a strong reputation for quality.
- Benefits: Competitive salary, overtime, company van, 24 days holiday, and pension scheme.
- Why this job: Gain hands-on experience and develop your skills in a supportive team environment.
- Qualifications: Experience as a Field Service Engineer with mechanical and electrical skills.
- Other info: Enjoy a stable role with excellent career growth opportunities.
Location: Bury St Edmunds
Salary: £30,000 - £38,000 DOE + Overtime + Benefits
Hours: Full-Time (40 hours per week, Monday - Friday)
About the Role
We are recruiting for a Multi-Skilled Field Service Engineer to join a well-established and growing engineering business. In this role, you will be responsible for the commissioning, maintenance, and servicing of materials handling equipment and plant machinery, working directly with customers across the region. You will be part of a supportive team and report to the Service Coordinator. This is a field-based, customer-facing role, offering variety, autonomy, and the opportunity to develop your technical and professional skills within a close-knit, family-oriented business.
Key Responsibilities
- Commission, service, and maintain materials handling and powered access equipment
- Diagnose faults and carry out repairs on plant and machinery
- Replace or repair faulty components as required
- Work closely with the Service Coordinator to manage and complete scheduled work
- Deliver a high standard of customer service while on-site
- Build and maintain strong customer relationships
- Ensure all work is completed in line with Health & Safety regulations
- Complete relevant documentation and adhere to company procedures
- Continuously develop your skills through training and hands-on experience
About You
- Experience working as a Field Service Engineer or in a similar role
- Multi-skilled with a strong mechanical and electrical background
- Experience with materials handling equipment and/or powered access equipment
- Excellent communication skills
- Strong problem-solving and fault-finding abilities
- Ability to work independently and manage your own workload
- Able to work to deadlines and maintain high standards
- Committed to Health & Safety compliance
What's on Offer
- Competitive salary: £30,000 - £38,000 (depending on experience)
- Overtime opportunities
- Company van + fuel card (with option for personal use)
- 24 days holiday + bank holidays
- Company pension scheme
- Full training and ongoing personal development
- A supportive, team-focused working environment
Why Join?
Be a part of a long-established, family-owned group with a strong reputation for quality and service. We invest in our people and provide the support and training needed to help you grow your career. If you are a motivated and hands-on engineer looking for a stable and rewarding role with development opportunities, we'd love to hear from you.
Apply Now
If you are interested in this position, please contact Alex Connolly on SER-IN.
Service Engineer in Bury St Edmunds employer: SER Ltd
Contact Detail:
SER Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, attend industry events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Field Service Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews or networking chats. Bring examples of past projects or challenges you've tackled – it’ll make you stand out as a multi-skilled engineer.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t wait around. Apply straight away and follow up with a friendly email to express your enthusiasm. It shows you're keen and ready to jump in!
✨Tip Number 4
Prepare for the unexpected! In interviews, you might face technical questions or problem-solving scenarios. Brush up on your fault-finding abilities and think through how you’d handle real-life situations on the job. Confidence is key!
We think you need these skills to ace Service Engineer in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Field Service Engineer. Focus on your skills with materials handling equipment and any relevant technical training you've had. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your commitment to Health & Safety compliance, as it’s super important to us.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've diagnosed faults and carried out repairs in previous roles. We love seeing candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at SER Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to materials handling and powered access equipment. Be ready to discuss your previous experiences and how they relate to the role of a Field Service Engineer.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and repaired faults in machinery. This is your chance to demonstrate your strong problem-solving abilities, so think of a few scenarios where you successfully tackled challenges.
✨Customer Service is Key
Since this role involves direct interaction with customers, be prepared to talk about your approach to delivering excellent customer service. Share any experiences where you built strong relationships or resolved customer issues effectively.
✨Health & Safety Matters
Familiarise yourself with Health & Safety regulations relevant to the industry. Be ready to discuss how you ensure compliance in your work, as this is crucial for the role and shows your commitment to safety.