At a Glance
- Tasks: Service and maintain diverse packaging machinery while providing top-notch customer support.
- Company: Leading UK packaging machinery business with a focus on growth and innovation.
- Benefits: Competitive salary, overtime potential, company vehicle, paid travel, and full training.
- Why this job: Join a dynamic team, solve technical challenges, and enjoy career progression opportunities.
- Qualifications: Strong mechanical and electrical engineering experience with a passion for problem-solving.
- Other info: Hands-on experience with cutting-edge machinery and supportive work environment.
The predicted salary is between 24000 - 27600 £ per year.
Field Service Engineer £30,000 – £33,000 Basic Overtime (OTE £40,000) Company Vehicle Mobile Pension Full Training Technical Career Progression Paid Travel & Expenses 3 night away p/w on average
Are you a skilled mechanical and electrical engineer looking for a challenging and rewarding role where your expertise is valued and your career can grow? This is a fantastic opportunity to join a leading UK packaging machinery business, working with a wide variety of equipment and supporting customers across multiple industries. This business supplies, installs, and maintains an extensive range of packaging machinery — from simple stand-alone machines to fully automated production lines. Their machinery is used across industries including food and beverage, pharmaceuticals, manufacturing, logistics, and retail. With strong growth and rising demand for their services, they are now expanding their field service engineering team.
This role offers excellent earning potential, paid travel, a company vehicle, full product training, and genuine career progression opportunities in a supportive environment.
Your Role – Field Service Engineer
As a Field Service Engineer, you will be a key technical representative for the business, ensuring customers’ machinery runs efficiently, safely, and reliably. You will travel to customer sites across the UK, working independently while being supported by a knowledgeable technical team. Your work will vary from site to site, giving you exposure to a wide range of mechanical and electrical systems.
Key Responsibilities:
- Service and maintain a broad variety of packaging machinery including shrink wrappers, flow wrappers, sealers, conveyors, and fully automated systems
- Diagnose and repair faults across mechanical, electrical, and control systems, including 3-phase motors
- Install and commission machinery at customer sites, ensuring proper setup and performance
- Carry out planned preventative maintenance (PPM) to minimise downtime and extend equipment life
- Provide customer support and training, ensuring operators understand correct operation and maintenance procedures
- Maintain accurate documentation including service reports, repair logs, and compliance records
- Travel across the UK, with occasional overnight stays; travel time and expenses are fully paid
- Work safely and efficiently while adhering to all company and industry health and safety standards
This role provides hands-on experience with complex machinery and technical systems, offering the chance to continually develop mechanical, electrical, and troubleshooting skills.
Training & Development:
- Comprehensive product and machinery training
- Ongoing technical upskilling on new equipment and systems
- Opportunities for advanced courses to enhance specialist knowledge
Career Progression:
- Clear progression routes into roles such as: Senior Field Engineer, Technical Specialist, Installation Lead, Technical Trainer, Engineering Team Leader
This is a company that invests in its people, supporting long-term career growth and encouraging internal promotion for skilled engineers.
What We’re Looking For
To thrive in this role, you should have:
- Strong mechanical and electrical engineering experience
- Knowledge of 3-phase induction motors
- Background in field service, maintenance, or similar technical roles
- Ability to work independently while maintaining excellent customer service
- Flexibility to travel across the UK, including overnight stays when required
- Commutable to the North West for initial training and office visits
- A practical, hands-on attitude and a passion for solving technical challenges
- Full UK driving licence
If you enjoy variety, technical problem-solving, and working with cutting-edge machinery across different sites, this is an excellent opportunity to join a dynamic, growing engineering team. You’ll gain invaluable experience, develop your skills, and enjoy a rewarding career in a supportive environment.
Please contact Dan Walton on SER-IN
Service Engineer in Burnley employer: SER Ltd
Contact Detail:
SER Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Burnley
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, attend industry events, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical skills. Be ready to discuss specific projects you've worked on and how you tackled challenges. Confidence is key, so let your passion for engineering shine through!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your career goals. Check out our website for openings at leading firms like the one in the job description. Tailor your approach to show why you’re the perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your interest in the position.
We think you need these skills to ace Service Engineer in Burnley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical and electrical engineering experience. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or roles you've had in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Field Service Engineer position and how your background makes you a perfect fit. We love hearing about your passion for technical challenges!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for engineers who can think on their feet and provide excellent customer service, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at SER Ltd
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical engineering knowledge, especially around 3-phase motors and packaging machinery. Be ready to discuss your past experiences and how they relate to the role of a Field Service Engineer.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and repaired faults in previous roles. Think about challenges you've faced and how you overcame them, as this will demonstrate your hands-on attitude and technical prowess.
✨Understand the Company
Do a bit of homework on the company and its products. Familiarise yourself with the types of machinery they work with and the industries they serve. This shows genuine interest and helps you connect your skills to their needs during the interview.
✨Ask Smart Questions
Prepare thoughtful questions about the role, training opportunities, and career progression. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer!