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For Companies At a Glance
- Tasks: Manage and grow a portfolio of telecom accounts while driving revenue.
- Company: Established UK telecommunications provider with a focus on innovation.
- Benefits: Competitive salary, commission opportunities, and career growth.
- Why this job: Join a dynamic team and make a real impact in the telecom industry.
- Qualifications: Experience in account management and strong relationship-building skills.
- Other info: Opportunity to work with diverse clients from SME to Enterprise.
Location: South Yorkshire
Salary: £40,000–£55,000 basic
Commission:
- New business
- Existing accounts
- Re-signs
Client Base: SME to Enterprise
Account Size: 40–50 accounts initially (with scope to grow)
The Opportunity
We are recruiting on behalf of a well-established and growing UK telecommunications provider that supports customers across mobile, connectivity, VoIP and IoT solutions. Due to continued growth, they are looking to appoint an experienced Account Manager to manage, retain, and grow an existing customer base while also identifying new revenue opportunities. This is an excellent opportunity for a commercially minded Account Manager who enjoys relationship management, account growth, and upselling within a consultative sales environment.
The Role
As Account Manager, you will be responsible for managing a portfolio of 40–50 accounts, ensuring high levels of customer satisfaction while driving revenue growth. Key responsibilities include:
- Managing and developing a portfolio of SME to Enterprise customers
- Acting as the main point of contact for all client account activity
- Identifying opportunities to upsell and cross-sell telecoms solutions
- Managing contract renewals and re-signs to maximise retention
- Generating new business opportunities within existing accounts
- Working closely with internal sales, provisioning, and support teams
- Maintaining accurate account records, forecasts, and pipeline via CRM
- Attending client meetings (virtual and face-to-face where required)
- Ensuring a high standard of service delivery and issue resolution
Senior Account Manager- Telecoms in Sheffield employer: SER Limited
Contact Detail:
SER Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager- Telecoms in Sheffield
✨Tip Number 1
Network like a pro! Get out there and connect with people in the telecoms industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Senior Account Manager role.
✨Tip Number 2
Prepare for those interviews! Research the company and its services thoroughly. Be ready to discuss how your experience aligns with managing and growing accounts, especially in the telecoms sector. Show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the best choice for managing their client accounts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Account Manager- Telecoms in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in managing accounts, upselling, and relationship management. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about telecommunications and how you can contribute to our growth. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve driven revenue growth or improved customer satisfaction in previous roles. We’re all about results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at SER Limited
✨Know Your Telecoms Stuff
Make sure you brush up on the latest trends and technologies in the telecoms industry. Understand the products and services offered by the company, especially around mobile, connectivity, VoIP, and IoT solutions. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you've retained customers, identified upselling opportunities, and resolved issues. This will illustrate your ability to thrive in a consultative sales environment, which is key for this position.
✨Be Ready to Discuss Revenue Growth Strategies
Think about specific strategies you've used to drive revenue growth in previous roles. Be prepared to discuss how you would approach managing and growing the existing customer base while also generating new business opportunities. This shows that you’re not just reactive but proactive in your approach.
✨Practice Your CRM Knowledge
Familiarise yourself with CRM systems and be ready to discuss how you’ve used them to maintain accurate account records and forecasts. Mention any specific tools you’ve worked with and how they helped you manage your accounts effectively. This will demonstrate your organisational skills and attention to detail.
