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- Tasks: Lead a team of engineers and manage service contracts up to £2 million.
- Company: Join a well-established fire and security company with a strong reputation.
- Benefits: Enjoy a competitive salary, overtime, company vehicle, health insurance, and 25 days holiday.
- Why this job: Be a key player in ensuring client satisfaction and operational efficiency in a dynamic environment.
- Qualifications: Experience in the sprinkler industry and strong problem-solving skills are essential.
- Other info: This role offers a chance to grow your career in a supportive team atmosphere.
The predicted salary is between 45000 - 55000 £ per year.
Service Manager – Sprinklers and Fire Sidcup (Site based) £45,000 – £55,000 DOE + Overtime + Company Vehicle + Pension + Health Insurance (Opt in) + Mobile Phone + Ipad + 25 days holiday and bank holidays. My client, a well-established fire and security company, are seeking an experienced Service Manager to oversee and manage service contracts valued at up to £2 million, lead and support a team of engineers, and ensure exceptional client satisfaction from our newly established offices. The ideal candidate will play a pivotal role in troubleshooting technical issues, maintaining seamless communication with the service coordinator, and nurturing relationships with key accounts. Key Responsibilities: Manage and oversee service contracts, ensuring delivery aligns with client expectations and company standards. Lead, supervise, and support a team of service engineers, providing guidance and fostering a collaborative environment. Liaise effectively with the service coordinator to optimize scheduling, resource allocation, and project timelines. Proactively troubleshoot and resolve technical challenges to minimize service disruptions and maintain operational efficiency. Build and maintain strong relationships with key accounts, acting as the primary point of contact for service-related inquiries and solutions. Monitor service performance, ensuring adherence to budgetary and contractual obligations. Prepare and present performance reports, identifying opportunities for process improvements. Requirements: Proven supervisory or leadership experience within the sprinkler industry. Strong technical understanding of sprinkler systems and associated services. LPC (Loss Prevention Certification Board) qualification is beneficial but not essential. Excellent problem-solving skills and the ability to manage multiple priorities effectively. Strong communication and interpersonal skills, with a customer-focused approach. Demonstrated ability to work collaboratively within a team and build strong client relationships. If you are a motivated and experienced service professional looking to take the next step in your career, we encourage you to apply and become a part of a growing team. Submit your CV to (url removed)
Service Manager Fire employer: SER Limited
Contact Detail:
SER Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager Fire
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in the sprinkler industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the fire and security sector. Attend industry events or join relevant online forums to connect with potential colleagues and learn about job openings that may not be advertised widely.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed service contracts and led teams in the past. Highlighting your leadership experience and problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Research the company thoroughly before your interview. Understanding their values, recent projects, and client base will allow you to tailor your responses and show that you're genuinely interested in becoming part of their team.
We think you need these skills to ace Service Manager Fire
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Manager position. Understand the key responsibilities and requirements, especially the importance of managing service contracts and leading a team.
Tailor Your CV: Customize your CV to highlight relevant experience in the sprinkler industry and any supervisory roles you've held. Emphasize your technical understanding of sprinkler systems and your problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership experience and your ability to build strong client relationships. Mention specific examples of how you've successfully managed service contracts or resolved technical challenges in the past.
Highlight Key Skills: In both your CV and cover letter, make sure to highlight your communication and interpersonal skills, as well as your customer-focused approach. These are crucial for the role and will help you stand out.
How to prepare for a job interview at SER Limited
✨Showcase Your Leadership Experience
Be prepared to discuss your previous supervisory roles, especially in the sprinkler industry. Highlight specific examples where you successfully led a team and improved service delivery.
✨Demonstrate Technical Knowledge
Since a strong technical understanding of sprinkler systems is crucial, brush up on key concepts and be ready to answer technical questions. This will show your expertise and confidence in the field.
✨Emphasize Problem-Solving Skills
Prepare to share instances where you've effectively resolved technical challenges or service disruptions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Build Rapport with Interviewers
Since strong communication and interpersonal skills are essential, focus on building a connection with your interviewers. Ask insightful questions about the company culture and team dynamics to demonstrate your interest.
