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For Companies At a Glance
- Tasks: Support and maintain CNC machine tools across the UK with a focus on service excellence.
- Company: Established CNC machine tool business committed to engineer development and teamwork.
- Benefits: Competitive salary, door-to-door pay, company car, and wellness support.
- Other info: Exciting career progression opportunities in a collaborative environment.
- Why this job: Join a supportive team and grow your skills in a thriving industry.
- Qualifications: 2-3 years of CNC machine tool experience and strong fault-finding skills.
Locations: Working UK wide including Northern Ireland - Based between Newcastle and Scotland
Salary: £45,000 to £55,000 (DOE) OTE £60,000 + benefits
We are a growing and well-established CNC machine tool business looking to expand our Service Engineering team across the UK. Due to continued growth, we are hiring experienced Field Service Engineers to support two specialist divisions covering premium machine tool brands.
This is an exciting opportunity to join a business that genuinely invests in its engineers, provides industry-leading training, and promotes a strong team culture with long-term career progression.
Machines include:
- CNC Milling Machines
- CNC Lathes
- Mill-Turn Machines
Controls include:
- Siemens
- Heidenhain
- Fanuc
- Mitsubishi
What We're Looking For
- Minimum 2-3 years' experience within CNC machine tools
- Strong service, maintenance, and breakdown experience
- Mechanical and electrical fault-finding skills
- Experience with Siemens, Heidenhain, Fanuc, or Mitsubishi controls
- Positive attitude and willingness to develop skill set
- Strong communication skills - comfortable speaking with operators through to business owners
- Ideally based between Newcastle and Scotland
What's On Offer
- OTE £60,000+
- Door-to-door pay
- Time and a half after 40 hours
- Monthly department performance bonus
- Company car or van & expenses covered
- Pension contribution around 6%
- Critical illness cover - 70% of salary paid & Death in Service - 4x salary
- Counselling and wellbeing support services
You’ll be joining a supportive team environment where collaboration matters more than ego. The culture is built around honesty, teamwork, development, and long-term retention. If you have solid CNC machine tool experience and want to join a company that values and invests in its engineers, we’d love to hear from you.
How to apply: Please contact Chloe Hannah on (phone number removed)
Field Service Engineer - North east in Newcastle upon Tyne employer: SER Limited
Contact Detail:
SER Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - North east in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the CNC machine tools industry. Attend local meetups or trade shows, and don’t be shy about chatting with people. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with Siemens, Heidenhain, Fanuc, or Mitsubishi controls, make sure to highlight that in conversations. Bring it up when chatting with potential employers or during interviews to demonstrate your expertise.
✨Tip Number 3
Prepare for those interviews! Research the company and their machine tools. Be ready to discuss your previous experiences with service and maintenance. Practise common interview questions so you can confidently showcase your mechanical and electrical fault-finding skills.
✨Tip Number 4
Apply through our website! We’re always on the lookout for talented Field Service Engineers. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for joining our supportive team!
We think you need these skills to ace Field Service Engineer - North east in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CNC machine tools and any relevant controls like Siemens or Fanuc. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Field Service Engineer role and how your background makes you a perfect fit. Keep it friendly and professional – we love a bit of personality!
Show Off Your Communication Skills: Since you'll be interacting with everyone from operators to business owners, it's important to demonstrate your strong communication skills in your application. Use clear language and examples that show how you can connect with different people.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at SER Limited
✨Know Your CNC Stuff
Make sure you brush up on your knowledge of CNC machine tools, especially the brands mentioned like Siemens, Heidenhain, Fanuc, and Mitsubishi. Be ready to discuss your hands-on experience with these controls and any specific challenges you've faced in the field.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've tackled mechanical and electrical faults in the past. Think of specific situations where your troubleshooting skills made a difference, and be ready to explain your thought process during those moments.
✨Communicate Like a Pro
Since you'll be interacting with everyone from operators to business owners, practice articulating technical information clearly and confidently. Consider role-playing with a friend to simulate potential interview questions and responses.
✨Emphasise Team Spirit
This company values teamwork and collaboration, so be sure to highlight your experiences working in a team environment. Share stories that demonstrate your ability to work well with others and contribute positively to a team culture.