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- Tasks: Diagnose and resolve AV system issues for corporate and education clients.
- Company: Dynamic AV service provider with a focus on customer satisfaction.
- Benefits: Competitive salary, company vehicle, 24 days leave, and pension.
- Other info: Exciting opportunities for growth in a fast-paced environment.
- Why this job: Join a team where your technical skills make a real difference in AV systems.
- Qualifications: 5+ years AV experience and a full UK driving licence required.
The predicted salary is between 45000 - 55000 £ per year.
To attend reactive service calls and preventative maintenance visits to resolve issues with audio visual systems for corporate and education clients, predominantly throughout London and surrounding areas.
Key Responsibilities:
- To attend reactive service calls to diagnose and resolve issues with AV systems.
- Reconfiguration of AV control systems and DSPs where required (QSYS, Extron, Crestron, Yealink, Logitech, NEAT).
- Carry out preventative maintenance visits.
- Keep customers informed of progress with service calls, maintaining a high level of customer service.
- Maintain up to date service documentation.
- Installation of small system upgrades and replacements.
Qualities and Skills Required:
- Full UK Driving License.
- 5+ years AV experience – preferably as a service or commissioning engineer.
- Deep technical understanding of AV systems with the ability to alter configurations and commission systems where required. Experience with QSYS, Crestron and Extron would be beneficial.
Package:
- Salary of £45K - £55K (depending on experience).
- Company vehicle.
- Fuel card.
- 24 days annual leave plus bank holidays.
- Pension.
- Tools.
- Laptop and phone.
How to apply:
Simply apply or contact Jake Voisey on the details provided.
AV Field Service Engineer in London employer: SER Limited
Contact Detail:
SER Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Field Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you've got experience with QSYS, Crestron, or Extron, make sure to highlight that in conversations. Consider setting up a demo of your work or sharing a portfolio to really impress potential employers.
✨Tip Number 3
Stay proactive! Don’t just wait for job postings to come to you. Reach out directly to companies you admire, like us at StudySmarter, and express your interest. A little initiative can go a long way!
✨Tip Number 4
Keep your online presence sharp! Update your LinkedIn profile and make sure it reflects your AV expertise. Engage with relevant content and connect with industry professionals to boost your visibility.
We think you need these skills to ace AV Field Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your AV experience and technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your expertise with systems like QSYS, Crestron, and Extron.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about AV systems and how your experience makes you the perfect fit for our team. Keep it engaging and relevant to the job description.
Show Off Your Customer Service Skills: Since we value high customer service standards, make sure to mention any relevant experiences where you’ve gone above and beyond for clients. This will help us see how you can maintain our excellent service levels.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SER Limited
✨Know Your AV Systems
Make sure you brush up on your knowledge of AV systems, especially QSYS, Crestron, and Extron. Be ready to discuss specific configurations you've worked on and how you've resolved issues in the past. This will show that you have the deep technical understanding they’re looking for.
✨Customer Service is Key
Since this role involves a lot of client interaction, think about examples where you've provided excellent customer service. Prepare to share how you kept clients informed during service calls and how you handled any tricky situations. This will demonstrate your commitment to maintaining high customer satisfaction.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios related to diagnosing AV issues. They might ask you how you would approach a specific problem with an AV system. Practise explaining your thought process clearly and logically, as this will showcase your problem-solving skills.
✨Show Your Passion for AV Technology
Let your enthusiasm for AV technology shine through! Talk about any recent trends or innovations in the industry that excite you. This not only shows your passion but also indicates that you’re proactive about staying updated in your field.