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For Companies At a Glance
- Tasks: Lead a dynamic hire team and oversee daily operations in a fast-paced environment.
- Company: Join a respected and expanding materials handling business with a strong reputation.
- Benefits: Competitive salary, flexible hours, 24 days holiday, and ongoing training opportunities.
- Other info: Enjoy employee wellbeing initiatives and company social events.
- Why this job: Make a real impact in a supportive team-focused environment with career progression.
- Qualifications: Experience in hire operations and strong leadership skills required.
Location: Kettering, Northamptonshire
Salary: Circa £36,000 DOE + Benefits
Hours: Full-Time (40 hours per week, Monday–Friday)
About the Role
We are recruiting for an experienced Hire Manager to join a growing and well-established materials handling and plant equipment business. This is an excellent opportunity for someone with a strong background in hire operations who enjoys working in a fast-paced environment and leading a team. The successful candidate will play a key role in overseeing the day-to-day running of the hire function, ensuring a high level of customer service and operational efficiency across the business. Working closely with internal departments including Service and Sales, you will help manage equipment availability, coordinate hire activity, and support the continued growth of the operation.
Key Responsibilities
- Oversee the daily operation of the hire desk and short-term rental activities
- Support and lead the hire team to ensure smooth day-to-day operations
- Coordinate equipment scheduling, transport, quotations, and invoicing
- Maintain strong relationships with customers and suppliers
- Source additional equipment through cross-hire suppliers when required
- Resolve customer queries and operational issues efficiently
- Work closely with Service and Sales departments to support customer requirements
- Ensure all hire administration and CRM updates are completed accurately
- Monitor team performance and support KPI achievement
- Identify opportunities to improve processes and operational efficiency
About You
- Previous experience within the materials handling, plant hire, or equipment rental industry
- Strong understanding of hire desk operations and customer support
- Experience managing or supervising a team
- Excellent organisational and communication skills
- Customer-focused with the ability to manage multiple priorities
- Comfortable using CRM/ERP systems and Microsoft Office packages
- Proactive and solution-driven approach to problem solving
- Able to work effectively in a busy operational environment
What’s on Offer
- Competitive salary package
- Flexible working hours (40hrs Mon – Fri between 7:00 – 18:00)
- 24 days holiday + bank holidays
- Company pension scheme
- Ongoing training and career development opportunities
- Stable, long-term opportunity within a growing business
- Supportive and team-focused working environment
- Employee wellbeing initiatives and company social events
Why Join?
This is an opportunity to join a respected and expanding business with a strong reputation within the materials handling and plant hire sector. The company values its employees and offers genuine long-term career progression within a supportive working environment.
If you are an experienced hire professional looking for your next challenge, we would love to hear from you.
If you are interested in this position, please contact Alex Connolly.
Hire Manager in Kettering employer: SER Limited
Contact Detail:
SER Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Manager in Kettering
✨Tip Number 1
Network like a pro! Reach out to your connections in the materials handling and plant hire industry. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations and think about how your experience can help them improve efficiency and customer service. We want you to shine!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and resolved operational issues in the past. Highlight your proactive approach to problem-solving – it’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hire Manager in Kettering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hire Manager role. Highlight your experience in hire operations and any leadership roles you've had. We want to see how your background fits with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the materials handling industry and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Your Team Leadership Skills: Since this role involves leading a team, be sure to mention any previous management experience. We love candidates who can demonstrate their ability to motivate and support others in a busy environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SER Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of hire operations and the materials handling industry. Familiarise yourself with common equipment, processes, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Hire Manager, you'll be leading a team, so be prepared to discuss your management style and experiences. Think of specific examples where you've successfully led a team or resolved conflicts. This will demonstrate your capability to oversee daily operations effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like resolving customer queries or improving operational efficiency. Prepare some scenarios from your past experience where you made a positive impact, as this will highlight your problem-solving skills and customer focus.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's growth plans or team dynamics. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Plus, it keeps the conversation engaging!