Hire Coordinator in Kettering

Hire Coordinator Location: Kettering, Northamptonshire Salary: £28,500, increasing after successful completion of probation Hours: Monday to Friday, 40 hours per week – flexible between 7am and 6pm We are currently recruiting for a Hire Coordinator to join a growing materials handling and equipment business. This is a great opportunity for someone with strong administration and customer service skills who enjoys working in a busy, fast-paced environment. Previous experience within plant, equipment or vehicle hire is highly desirable The Role As Hire Coordinator, you will support the day-to-day running of the short-term hire operation, ensuring equipment is available, customers are kept informed and all hire administration is completed accurately and efficiently. Your responsibilities will include: Coordinating short-term equipment hire from initial enquiry through to completion Scheduling equipment and arranging deliveries and collections Contacting customers and providing updates throughout the hire process Preparing quotations, processing orders and raising invoices Raising purchase orders with equipment suppliers and updating internal systems Booking equipment into the system when delivered Working with suppliers and identifying opportunities for cross-hire Supporting equipment sales and finance-related administration Maintaining accurate hire and sales records Resolving customer queries and issues promptly and professionally Building strong relationships with customers and suppliers Working closely with the Service and Sales teams Using CRM and internal systems to ensure all activity is recorded accurately Supporting process improvements and the ongoing development of the CRM system Working towards agreed hire and sales KPIs About You We are looking for someone who is: Customer-focused with a professional and friendly approach Experience in plant, equipment or vehicle hire Highly organised with strong attention to detail Proactive and able to work independently Confident communicating by telephone, email and face-to-face Comfortable working in a busy environment and managing multiple priorities Experienced using Microsoft 365 and CRM systems A strong administrator with good IT skills Commercially aware and confident dealing with customers and suppliers Previous experience within plant hire, equipment hire, vehicle hire, materials handling or a similar service-based environment would be advantageous, although full training will be provided to the right person. What’s on Offer £28,500 starting salary Salary increase following successful completion of probation 24 days annual leave + 8 statutory holidays Pension Full training and ongoing development opportunities Genuine opportunities for progression within a growing business Supportive and close-knit working environment If you are interested in this opportunity, please contact Alex Connolly on (phone number removed). SER-IN