Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the sales team with quotes, order processing, and customer communication.
- Company: Leading architectural lighting manufacturer with a global presence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Join a vibrant team and make a real impact in sales operations.
- Qualifications: Experience in sales support, strong communication, and organisational skills.
- Other info: Fast-paced role with potential for career advancement.
The predicted salary is between 22000 - 30000 £ per year.
Job Role: US Sales Support Salary: £26,000-£30,000 (dependent on experience) Location: North London With offices in London and New York and supported by a specialist distributor and agency network in over 40 countries worldwide, my client has established itself as one of the foremost performance architectural lighting manufacturers in the World. They are currently seeking a dedicated and detail-oriented Sales Support Specialist to join their dynamic sales team. If you are a proactive and organised individual with excellent communication skills, this role offers an exciting opportunity to contribute to the success of their sales operations. As a Sales Support Specialist, you will play a crucial role in providing administrative and operational support to their sales team. Role and Responsibilities: Quotes and Order Processing: Efficiently process quotations and sales orders, ensuring accuracy and completeness. Collaborate with the sales team to gather necessary information for order fulfilment. Collaborate with the US offices and UK logistics to monitor and track order status to provide timely updates to customers. Customer Communication: Serve as a point of contact for customer inquiries and provide timely and accurate information. Communicate order confirmations, shipment details, and any relevant updates to customers. Address customer concerns and coordinate with the appropriate teams to resolve issues. Documentation & Record Keeping: Maintain organised and up-to-date customer records and sales documentation on NetSuite ERP system. Assist in the preparation of sales reports and sales documentation. Ensure compliance with company policies and procedures. Collaborate with Sales Team: Work closely with sales representatives to support their efforts in achieving sales target. Provide administrative support to sales managers as needed. Qualifications: Proven experience in a sales support or administrative role. Strong organisational and multitasking abilities. Excellent written, verbal and communication skills. Excellent interpersonal skills, with the ability to work collaboratively with internal and external stakeholders. The ability to cope with the pressure of demanding targets and tight deadlines. Proficiency in Microsoft Office and CRM systems. Non-Essential but preferable experience: Knowledge of NetSuite ERP Commercial and financial awareness. SER-IN
Internal Sales Support employer: SER Limited
Contact Detail:
SER Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Support
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their sales process and be ready to discuss how your skills can help them achieve their targets. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and get noticed. Plus, it’s the best way to ensure your CV lands directly in the right hands.
We think you need these skills to ace Internal Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support role. Highlight your relevant experience and skills, especially those that match the job description. We want to see how you can contribute to our dynamic sales team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your organisational skills and any experience with customer communication, as these are key for us.
Showcase Your Communication Skills: Since excellent communication is crucial for this position, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at SER Limited
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research their performance architectural lighting solutions and be ready to discuss how your skills can support their sales operations.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything on track and met deadlines.
✨Practice Your Communication
As a Sales Support Specialist, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common customer scenarios to demonstrate your ability to handle inquiries and resolve issues.
✨Be Ready for Teamwork Questions
This position involves collaborating with various teams. Think of specific instances where you worked effectively with others, especially in high-pressure situations. Be prepared to discuss how you contributed to team success and supported your colleagues.
