At a Glance
- Tasks: Engage with clients to design and deliver innovative technical solutions.
- Company: Established IT services business with a focus on growth and collaboration.
- Benefits: Competitive salary up to £50,000 plus commission and career development opportunities.
- Other info: Dynamic role with client interaction and opportunities for professional growth.
- Why this job: Take ownership of exciting projects and make a real impact in the tech world.
- Qualifications: Experience in MSP environments and strong technical knowledge in IT infrastructure and cloud.
Location: Horsham, West Sussex
Salary: Up to £50,000 + potential commission
About the Role
We’re working with an established and growing IT services business that is looking for an experienced Technical Consultant to join their team. This is a varied, hands-on position that combines technical consultancy, presales, project delivery and escalations. You’ll play a key role in understanding client requirements, designing and delivering technical solutions, and supporting the wider technical team when complex issues arise. The role would suit someone who enjoys working directly with customers, taking ownership of projects from initial design through to completion, and acting as the technical point of reference within an MSP environment.
Key Responsibilities
- Work closely with clients to understand their technical requirements and recommend appropriate solutions.
- Support presales activities, including technical discovery, solution design, scoping and client presentations.
- Take ownership of technical projects from initial planning and design through to implementation and handover.
- Lead and deliver infrastructure, cloud, Microsoft 365 and networking projects.
- Act as a senior escalation point for the Service Desk, providing guidance and resolving complex technical issues.
- Produce technical documentation, project plans and solution designs.
- Work alongside the Service Desk, Project and Account Management teams to ensure successful client outcomes.
- Provide technical consultancy and guidance to customers throughout the project lifecycle.
- Identify opportunities to improve client infrastructure, security and overall IT environments.
- Ensure projects are delivered on time, within scope and to a high technical standard.
About You
We’re looking for someone with strong technical knowledge who can operate comfortably across both technical delivery and client-facing consultancy. You’ll ideally have:
- Previous experience working within an MSP / Managed Services environment.
- Experience delivering IT infrastructure and cloud projects from start to finish.
- Strong knowledge of Microsoft 365 and Azure.
- Good understanding of networking, servers, virtualisation and cybersecurity.
- Experience supporting or designing technical solutions for customers.
- Previous involvement in presales, solution design or technical scoping.
- The ability to troubleshoot and resolve complex technical escalations.
- Strong communication and client-facing skills.
- Excellent organisation and project ownership skills.
- A genuine desire to develop technically and take ownership of your work.
What’s on Offer?
- Salary up to £50,000, depending on experience.
- Potential commission on top of salary.
- A varied role combining consultancy, presales, project delivery and escalations.
- The opportunity to work on interesting and technically challenging projects.
- A position with genuine responsibility and client interaction.
- Career development within a growing IT services environment.
If you’re an experienced 3rd Line Engineer, Solutions Engineer, Technical Consultant or Senior Infrastructure Engineer looking to move into a broader consultancy-focused role, this could be an excellent opportunity.
The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions.
Technical Consultant in Horsham employer: SER Limited
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StudySmarter Expert Advice🤫
We think this is how you could land Technical Consultant in Horsham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what SER Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges SER Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at SER Limited!
✨Direct Apply to SER Limited
Let's not forget to apply directly through the SER Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Consultant in Horsham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at SER Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at SER Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at SER Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
