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For Companies At a Glance
- Tasks: Commission, maintain, and service materials handling equipment while delivering top-notch customer service.
- Company: Join a family-owned engineering business with a strong reputation for quality.
- Benefits: Competitive salary, overtime, company van, 24 days holiday, and pension scheme.
- Other info: Enjoy a stable role with excellent career growth opportunities.
- Why this job: Gain hands-on experience and develop your skills in a supportive team environment.
- Qualifications: Experience as a Field Service Engineer with strong mechanical and electrical skills.
Location: Great Yarmouth
Salary: £30,000 – £38,000 DOE + Overtime + Benefits
Hours: Full-Time (40 hours per week, Monday–Friday)
About the Role
We are recruiting for a Multi-Skilled Field Service Engineer to join a well-established and growing engineering business. In this role, you will be responsible for the commissioning, maintenance, and servicing of materials handling equipment and plant machinery, working directly with customers across the region. You will be part of a supportive team and report to the Service Coordinator. This is a field-based, customer-facing role, offering variety, autonomy, and the opportunity to develop your technical and professional skills within a close-knit, family-oriented business.
Key Responsibilities
- Commission, service, and maintain materials handling and powered access equipment
- Diagnose faults and carry out repairs on plant and machinery
- Replace or repair faulty components as required
- Work closely with the Service Coordinator to manage and complete scheduled work
- Deliver a high standard of customer service while on-site
- Build and maintain strong customer relationships
- Ensure all work is completed in line with Health & Safety regulations
- Complete relevant documentation and adhere to company procedures
- Continuously develop your skills through training and hands-on experience
About You
- Experience working as a Field Service Engineer or in a similar role
- Multi-skilled with a strong mechanical and electrical background
- Experience with materials handling equipment and/or powered access equipment
- Excellent communication skills
- Strong problem-solving and fault-finding abilities
- Ability to work independently and manage your own workload
- Able to work to deadlines and maintain high standards
- Committed to Health & Safety compliance
What’s on Offer
- Competitive salary: £30,000 – £38,000 (depending on experience)
- Overtime opportunities
- Company van + fuel card (with option for personal use)
- 24 days holiday + bank holidays
- Company pension scheme
- Full training and ongoing personal development
- A supportive, team-focused working environment
Why Join?
Be a part of a long-established, family-owned group with a strong reputation for quality and service. We invest in our people and provide the support and training needed to help you grow your career.
If you are a motivated and hands-on engineer looking for a stable and rewarding role with development opportunities, we’d love to hear from you.
Field Service Engineer in Great Yarmouth employer: SER Limited
Contact Detail:
SER Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Great Yarmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who might know about opportunities for Field Service Engineers. A friendly chat can lead to job leads that aren’t even advertised!
✨Tip Number 2
Get hands-on! If you can, try to gain some practical experience with materials handling equipment or powered access machinery. This will not only boost your confidence but also make you stand out during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge and problem-solving skills. Be ready to discuss specific examples of how you've diagnosed faults and completed repairs in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Service Engineer in Great Yarmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Field Service Engineer, especially with materials handling and powered access equipment. We want to see how your skills match the job description, so don’t be shy about showcasing your mechanical and electrical background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your problem-solving abilities and commitment to Health & Safety compliance, and let us know what excites you about this role.
Show Off Your Communication Skills: Since this is a customer-facing role, we’re keen on seeing your communication skills in action. Whether it’s in your CV or cover letter, make sure to highlight any experiences where you’ve built strong customer relationships or delivered excellent service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and ready to take the next step in your career!
How to prepare for a job interview at SER Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to materials handling and powered access equipment. Be ready to discuss your previous experiences and how they relate to the role. This will show that you're not just a good fit, but that you genuinely understand the job.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've diagnosed faults and carried out repairs in the past. Think about specific challenges you've faced and how you overcame them. This will demonstrate your strong problem-solving abilities and give the interviewer confidence in your skills.
✨Customer Service is Key
Since this role is customer-facing, be ready to talk about your approach to delivering excellent customer service. Share examples of how you've built and maintained strong relationships with clients, as this will highlight your communication skills and commitment to customer satisfaction.
✨Health & Safety Matters
Familiarise yourself with Health & Safety regulations relevant to the field service engineering role. Be prepared to discuss how you ensure compliance in your work. This shows that you take safety seriously and are committed to maintaining high standards on-site.