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For Companies At a Glance
- Tasks: Commission, maintain, and service materials handling equipment while delivering top-notch customer service.
- Company: Join a family-owned engineering business with a strong reputation for quality.
- Benefits: Competitive salary, overtime, company van, 24 days holiday, and pension scheme.
- Other info: Enjoy a stable role with excellent career growth opportunities.
- Why this job: Gain hands-on experience and develop your skills in a supportive team environment.
- Qualifications: Experience as a Field Service Engineer with strong mechanical and electrical skills.
Location: Grantham
Salary: £30,000 – £38,000 DOE + Overtime + Benefits
Hours: Full-Time (40 hours per week, Monday–Friday)
About the Role
We are recruiting for a Multi-Skilled Field Service Engineer to join a well-established and growing engineering business. In this role, you will be responsible for the commissioning, maintenance, and servicing of materials handling equipment and plant machinery, working directly with customers across the region. You will be part of a supportive team and report to the Service Coordinator. This is a field-based, customer-facing role, offering variety, autonomy, and the opportunity to develop your technical and professional skills within a close-knit, family-oriented business.
Key Responsibilities
- Commission, service, and maintain materials handling and powered access equipment
- Diagnose faults and carry out repairs on plant and machinery
- Replace or repair faulty components as required
- Work closely with the Service Coordinator to manage and complete scheduled work
- Deliver a high standard of customer service while on-site
- Build and maintain strong customer relationships
- Ensure all work is completed in line with Health & Safety regulations
- Complete relevant documentation and adhere to company procedures
- Continuously develop your skills through training and hands-on experience
About You
- Experience working as a Field Service Engineer or in a similar role
- Multi-skilled with a strong mechanical and electrical background
- Experience with materials handling equipment and/or powered access equipment
- Excellent communication skills
- Strong problem-solving and fault-finding abilities
- Ability to work independently and manage your own workload
- Able to work to deadlines and maintain high standards
- Committed to Health & Safety compliance
What’s on Offer
- Competitive salary: £30,000 – £38,000 (depending on experience)
- Overtime opportunities
- Company van + fuel card (with option for personal use)
- 24 days holiday + bank holidays
- Company pension scheme
- Full training and ongoing personal development
- A supportive, team-focused working environment
Why Join?
Be a part of a long-established, family-owned group with a strong reputation for quality and service. We invest in our people and provide the support and training needed to help you grow your career.
If you are a motivated and hands-on engineer looking for a stable and rewarding role with development opportunities, we’d love to hear from you.
Field Service Engineer in Grantham employer: SER Limited
Contact Detail:
SER Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Grantham
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and any news. This will help us tailor our conversation and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want to be confident in showcasing our skills and experiences, especially those related to materials handling and fault diagnosis.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about their training opportunities or team dynamics shows that we’re keen on growth and collaboration. Plus, it gives us a chance to see if they’re the right fit for us too.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way in leaving a positive impression. It’s a great opportunity to reiterate our enthusiasm for the role and remind them why we’d be a fantastic addition to their team.
We think you need these skills to ace Field Service Engineer in Grantham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Field Service Engineer, especially with materials handling equipment. We want to see how your skills match the job description, so don’t be shy about showcasing your mechanical and electrical background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your problem-solving abilities and how you’ve built strong customer relationships in the past. We love a good story!
Show Off Your Communication Skills: Since this role is customer-facing, it’s crucial to demonstrate your excellent communication skills. In your application, give examples of how you’ve effectively communicated with clients or colleagues to resolve issues or complete projects.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family-oriented business!
How to prepare for a job interview at SER Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to materials handling and powered access equipment. Be ready to discuss your previous experiences and how they relate to the role. This will show that you're not just a good fit, but that you genuinely understand the job.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've diagnosed faults and carried out repairs in the past. Think of specific situations where you had to troubleshoot under pressure. This will demonstrate your strong problem-solving abilities and your hands-on experience.
✨Customer Service is Key
Since this role is customer-facing, be prepared to talk about how you’ve built and maintained strong relationships with clients. Share examples of how you’ve delivered excellent customer service, especially in challenging situations. This will highlight your communication skills and commitment to client satisfaction.
✨Health & Safety Matters
Familiarise yourself with Health & Safety regulations relevant to the field service engineering sector. Be ready to discuss how you ensure compliance in your work. This shows that you take safety seriously and are committed to maintaining high standards on-site.