Field Service Engineer - Norwich

Field Service Engineer - Norwich

Full-Time 40000 - 40000 £ / year (est.) No working from home possible
SER Limited

At a Glance

  • Tasks: Install, maintain, and troubleshoot CNC machinery across East Anglia and beyond.
  • Company: Join a growing business that values your expertise and skills.
  • Benefits: Competitive salary, company van, health insurance, and generous holiday allowance.
  • Other info: Opportunity for commission on machine sales referrals and career growth.
  • Why this job: Make a real impact in the tech industry while enjoying a dynamic work environment.
  • Qualifications: Experience with CNC machines and strong diagnostic skills required.

The predicted salary is between 40000 - 40000 £ per year.

Location: Covering East Anglia and further UK travel

Salary: Circa £40,000 experience dependent

What's on offer:

  • Company Van
  • Health Insurance
  • Time in Loo
  • Pension Matched

We are looking for a Field Service Engineer with experience in CNC machinery. The role will involve installing, commissioning and maintaining specialist machinery including 3-axis and 5-axis CNC routers. This is a field-based position, typically covering your local region, although occasional UK travel may be required.

Key Responsibilities

  • Installation and commissioning of CNC machines
  • Servicing, maintenance and breakdown repairs
  • Warranty work and preventative maintenance
  • Electrical and mechanical fault finding
  • Ensuring machines are fully operational and performing to customer requirements
  • Maintaining strong customer relationships and delivering excellent service

Requirements

  • Experience and versatile working with CNC machines
  • Knowledge of 3-axis or 5-axis machines
  • Strong electrical and mechanical diagnostic skills
  • Ability to work independently in a field-based role
  • Customer-focused with a professional approach
  • Full UK driving licence

Package

  • Salary circa £40,000+ depending on experience
  • Company van and company credit card
  • 25 days holiday + bank holidays
  • Private health insurance
  • Pension scheme with matched contributions
  • Opportunity to earn commission for machine sales referrals

If you're a highly skilled Field Engineer looking to join a growing business where your expertise will be valued, get in touch with Chloe Hannah on 0161 507 3363 to find out more or apply today.

Field Service Engineer - Norwich employer: SER Limited

Join a dynamic and supportive team as a Field Service Engineer in Norwich, where your skills in CNC machinery will be highly valued. With competitive benefits including a company van, private health insurance, and a matched pension scheme, we prioritise employee well-being and growth. Our culture fosters independence and customer focus, ensuring you have the tools and support needed to excel in your role while enjoying a healthy work-life balance.

SER Limited

Contact Details:

SER Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Service Engineer - Norwich

Tip Number 1

Network like a pro! Reach out to your connections in the CNC machinery field and let them know you're on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Get your hands dirty! If you can, try to gain some practical experience with CNC machines before applying. Whether it's through a workshop, online course, or even volunteering, showing that you’re proactive about your skills can really set you apart.

Tip Number 3

Prepare for the interview by brushing up on your electrical and mechanical diagnostic skills. Be ready to discuss specific examples of how you've tackled faults in the past. This will show potential employers that you’re not just talk – you can deliver results!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are eager to join our team and make a difference in the field.

We think you need these skills to ace Field Service Engineer - Norwich

CNC Machinery Experience
Installation and Commissioning of CNC Machines
Servicing and Maintenance of CNC Machines
Electrical Diagnostic Skills
Mechanical Diagnostic Skills
Fault Finding
Customer Relationship Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with CNC machinery, especially 3-axis and 5-axis machines. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Share specific examples of your past work with CNC machines and how you’ve maintained strong customer relationships.

Show Off Your Problem-Solving Skills:In your application, highlight your electrical and mechanical diagnostic skills. We love candidates who can demonstrate their ability to troubleshoot and resolve issues independently, so give us some solid examples!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at SER Limited

Know Your CNC Stuff

Make sure you brush up on your knowledge of 3-axis and 5-axis CNC machines. Be ready to discuss your hands-on experience with installation, commissioning, and maintenance. This will show that you’re not just familiar with the theory but can also apply it practically.

Show Off Your Problem-Solving Skills

Prepare examples of how you've tackled electrical and mechanical faults in the past. Think of specific situations where you diagnosed issues and implemented solutions. This will demonstrate your strong diagnostic skills and ability to work independently.

Customer Service is Key

Since this role involves maintaining strong customer relationships, be ready to share experiences where you’ve gone above and beyond for a client. Highlight your professional approach and how you ensure customer satisfaction, as this is crucial for the job.

Get Familiar with the Company

Do some research on the company and its values. Understanding their mission and how they operate will help you tailor your answers and show that you’re genuinely interested in being part of their team. Plus, it’ll give you a chance to ask insightful questions!