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For Companies At a Glance
- Tasks: Commission, maintain, and repair materials handling equipment while delivering top-notch customer service.
- Company: Join a growing engineering business with a supportive, family-oriented culture.
- Benefits: Competitive salary, overtime pay, and opportunities for professional development.
- Other info: Be part of a close-knit team with excellent career growth potential.
- Why this job: Enjoy variety and autonomy in a field-based role that enhances your technical skills.
- Qualifications: Experience in servicing machinery and strong customer relationship skills.
The predicted salary is between 30000 - 38000 £ per year.
Location: Grantham
Salary: 30,000 - 38,000 DOE + Overtime + Benefits
Hours: Full-Time (40 hours per week, Monday to Friday)
About the Role
We are recruiting for a Multi-Skilled Field Service Engineer to join a well-established and growing engineering business. In this role, you will be responsible for the commissioning, maintenance, and servicing of materials handling equipment and plant machinery, working directly with customers across the region. You will be part of a supportive team and report to the Service Coordinator. This is a field-based, customer-facing role, offering variety, autonomy, and the opportunity to develop your technical and professional skills within a close-knit, family-oriented business.
Key Responsibilities
- Commission, service, and maintain materials handling and powered access equipment
- Diagnose faults and carry out repairs on plant and machinery
- Replace or repair faulty components as required
- Work closely with the Service Coordinator to manage and complete scheduled work
- Deliver a high standard of customer service while on-site
- Build and maintain strong customer relationships
- Ensure all work is completed in line with Health and Safety regulations
Field Service Engineer employer: SER Limited
Contact Detail:
SER Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with materials handling. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or recruiters, don’t hold back on discussing your hands-on experience with plant machinery. Real-life examples of your problem-solving abilities will make you stand out.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions related to materials handling equipment. We recommend practising your responses to ensure you can demonstrate your expertise confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our supportive team.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service engineering and materials handling. We want to see how your skills match the job description, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of your past work that relate to the role, and let your personality come through.
Show Off Your Customer Service Skills: Since this role is customer-facing, we want to know how you handle client interactions. Include any experiences where you’ve built strong relationships or delivered exceptional service – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at SER Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to materials handling equipment and plant machinery. Be prepared to discuss specific models or systems you've worked with, as well as any relevant troubleshooting experiences.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, think of examples where you've delivered excellent service. Be ready to explain how you handle difficult situations and maintain strong relationships with clients.
✨Demonstrate Team Spirit
This position involves working closely with a Service Coordinator and other team members. Share instances where you've collaborated effectively in a team setting, highlighting your ability to communicate and support others.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.