Senior Key Account Manager in Cardiff

Senior Key Account Manager in Cardiff

Cardiff Full-Time 40500 - 49500 £ / year (est.) No working from home possible
SER Limited

At a Glance

  • Tasks: Manage key accounts and build strong relationships with major clients in Water Hygiene.
  • Company: Established compliance business with a focus on Water Hygiene and Legionella Control.
  • Benefits: Competitive salary, car allowance, commission, healthcare, pension, and 25 days holiday.
  • Other info: Opportunity for career development within a supportive Senior Leadership Team.
  • Why this job: Join a respected team and make a real impact on client relationships and business growth.
  • Qualifications: Experience in Water Hygiene and strong relationship-building skills required.

The predicted salary is between 40500 - 49500 £ per year.

Location: South Wales & Bristol

Salary: £40,000 - £50,000 plus car allowance, mileage, commission, phone, laptop, death in service, healthcare, pension and 25 days holiday excluding bank holidays.

Are you an experienced Water Hygiene Account Manager looking to take ownership of a portfolio of major clients? We're representing an established and highly respected compliance business that provides Water Hygiene, Water Treatment and Legionella Control services across the UK. Due to continued growth, they are looking to appoint a Senior Key Account Manager to manage and develop a portfolio of prestigious customers throughout South Wales and Bristol. This is an excellent opportunity for someone who enjoys building long-term client relationships, identifying growth opportunities and ensuring exceptional service delivery.

The Role

As a Senior Key Account Manager, you'll become the trusted advisor for a portfolio of key customers, ensuring they receive industry-leading service while identifying opportunities to expand the company's offering. You will work closely with operational teams to ensure contracts are delivered efficiently, maintain strong customer relationships and play a key role in driving business growth.

Key Responsibilities

  • Manage and develop an existing portfolio of key Water Hygiene and Legionella compliance clients.
  • Build strong relationships with Facilities Managers, Estates Teams, Compliance Managers and other key decision-makers.
  • Identify opportunities to upsell and cross-sell Water Hygiene, Water Treatment and related compliance services.
  • Conduct regular client review meetings and site visits.
  • Prepare quotations, proposals and contract renewals.
  • Ensure customer KPIs and service level agreements are achieved.
  • Liaise with operational teams to ensure excellent service delivery.
  • Support business development initiatives across the region.

What We're Looking For

  • Previous experience within the Water Hygiene.
  • Proven experience managing key accounts or business development within the sector.
  • Strong commercial awareness and negotiation skills.
  • Excellent relationship-building and communication skills.
  • Ability to manage multiple customers and priorities.
  • Full UK Driving Licence.
  • Comfortable travelling throughout South Wales and Bristol.

If you have experience managing key accounts within the Water Hygiene or Legionella sector and want to be part of a great Senior Leadership Team that values long-term customer relationships and employee development, we'd love to hear from you.

Contact Becky Kerridge on (phone number removed) or simply apply with your current CV.

Senior Key Account Manager in Cardiff employer: SER Limited

At SER Limited, we pride ourselves on being an excellent employer, offering a supportive work culture that values employee development and progression. Working at Gatwick Airport not only provides a dynamic environment but also comes with comprehensive training opportunities for our HVAC Engineers, ensuring you can grow your skills while contributing to essential services in a bustling location.

SER Limited

Contact Details:

SER Limited Recruitment Team

We think you need these skills to ace Senior Key Account Manager in Cardiff

Water Hygiene Knowledge
Legionella Compliance
Account Management
Business Development
Relationship Building
Commercial Awareness
Negotiation Skills