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For Companies At a Glance
- Tasks: Lead daily operations of service teams and implement training programmes.
- Company: Join a dynamic company in the fire & security services sector.
- Benefits: Enjoy a supportive work environment with opportunities for growth.
- Why this job: Make an impact by improving team performance and operational efficiency.
- Qualifications: Experience in office management and strong leadership skills required.
- Other info: Ideal for those passionate about team development and operational excellence.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a dedicated Business Services Manager to oversee the day-to-day operations of our service administration and costing teams. The ideal candidate will have strong leadership and organizational skills, and a background in fire & security services.
Responsibilities
- Manage and supervise the daily operations of the service administration and costing teams
- Develop and implement training programs for team members
- Monitor team performance and provide regular feedback
- Analyse reports and identify areas for improvement
- Set objectives and strategies for the teams to meet company goals
- Oversee scheduling and ensure efficient use of resources
- Prepare and deliver regular reports to senior management
- Utilize excellent IT skills to optimise operational processes
Qualifications
- Proven experience as an office manager or similar role
- Strong background in managing day-to-day operations and teams
- Experience in fire & security services is highly desirable
- Excellent communication and interpersonal skills
- Ability to analyse data and identify areas for improvement
- Proficiency in IT systems and software
- Strong leadership and decision-making skills
Day-to-day
- Overseeing the daily operations of the service administration and costing teams
- Conducting training sessions and providing feedback to team members
- Analysing reports and identifying areas for improvement
- Setting objectives and strategies for the teams
- Communicating with senior management and delivering regular reports
- Utilizing IT skills to optimise operational processes
Business Services Manager employer: SER Limited
Contact Detail:
SER Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Services Manager
✨Tip Number 1
Network with professionals in the fire and security services industry. Attend relevant events or join online forums to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 2
Showcase your leadership skills by volunteering for team projects or initiatives in your current role. This will not only enhance your experience but also demonstrate your ability to manage and motivate a team effectively.
✨Tip Number 3
Familiarise yourself with the latest IT systems and software used in service administration. Consider taking online courses or certifications that can bolster your technical skills and make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss specific examples of how you've improved team performance or operational processes in past roles. Being able to articulate your achievements will set you apart during interviews.
We think you need these skills to ace Business Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing operations and teams, especially in fire and security services. Use specific examples to demonstrate your leadership skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Business Services Manager role. Explain how your background aligns with their needs and showcase your understanding of service administration and costing.
Highlight IT Proficiency: Since the role requires excellent IT skills, mention any relevant software or systems you are proficient in. Provide examples of how you've used technology to improve operational processes in previous roles.
Prepare for Potential Questions: Think about how you would answer questions related to team management, performance analysis, and training program development. Be ready to discuss specific strategies you've implemented in past positions.
How to prepare for a job interview at SER Limited
✨Showcase Your Leadership Skills
As a Business Services Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, how you motivate them, and any specific strategies you've implemented to improve team performance.
✨Demonstrate Your Industry Knowledge
Since experience in fire and security services is highly desirable, make sure to highlight any relevant background you have. Discuss industry trends, challenges, and how your expertise can benefit the company.
✨Prepare for Operational Scenarios
Expect questions about day-to-day operations management. Think of examples where you've successfully overseen operations, optimised processes, or improved efficiency. Use data to back up your claims.
✨Communicate Effectively
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Be ready to explain how you would communicate with senior management and deliver reports effectively.
