AV Service Engineer
Salary: £40,000 - £55,000 (DOE)
Location: London - Home / Field Based
08:00 – 17:00 | Monday - Friday
Role
Attend service and preventative maintenance visits to clients throughout London and surrounding areas, minimising downtime for clients within the region.
Duties
- Attend out reactive service calls, liaising with clients and resolving their issues quickly and effectively.
- Carry out pro‑active preventative maintenance visits.
- Fault finding and troubleshooting network related issues.
- Acting as the point of contact for clients when on site, keeping them informed of any progress.
- Provide training and mentorship to Junior Engineers.
- Troubleshooting control system and DSP issues.
- Maintaining up to date service documentation.
What You’ll Need
- Minimum 3 years AV experience with strong experience fault finding and troubleshooting audio visual systems.
- Understanding of networking principles.
- Technical knowledge of AV controls, audio DSPs and IPTV systems. Experience with systems such as Crestron, QSYS, Poly Logitech and Mediastar would be highly beneficial.
- Excellent customer service skills.
What’s on Offer
- £40K - £55K basic salary (DOE)
- Overtime rates of up to 2X
- Paid door to door travel
- 25 days holiday + bank holidays
- Statutory pension
- Continued training and development
- Free time provided each week for training and development.
How to apply
Click apply or contact Jake Voisey on the details provided.
SER-IN
AV Service Engineer employer: SER Limited
At SER Limited, we pride ourselves on being an excellent employer, offering a supportive work culture that values employee development and progression. Working at Gatwick Airport not only provides a dynamic environment but also comes with comprehensive training opportunities for our HVAC Engineers, ensuring you can grow your skills while contributing to essential services in a bustling location.
