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For Companies At a Glance
- Tasks: Support a variety of technologies in a fast-paced IT environment.
- Company: Leading Microsoft Cloud specialist with a focus on innovation.
- Benefits: Up to £35,000 salary, hybrid work, private healthcare, and paid training.
- Why this job: Step up your IT career and work with cutting-edge cloud technologies.
- Qualifications: Experience with Windows Server, VMware, and Microsoft 365 preferred.
- Other info: Immediate start with clear career progression opportunities.
2nd Line IT Support Engineer – Burgess Hill – Up to £35,000 + Hybrid!
Find out more about this role by reading the information below, then apply to be considered.
We’re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line IT Support Engineer to join their growing team.
You’ll be supporting a wide range of technologies including Microsoft 365, Azure, Veeam, VMware, and more — within a fast-paced, cloud-first MSP environment. This is a great opportunity for someone ready to step up, take ownership, and develop their IT career.
Tech Stack:
Windows Server / VMware / Hyper-V
Microsoft 365 & Azure
Networking – Firewalls, Routers, Switches
Veeam Backup / Intune MDM
MSP experience (desirable)
What You Get:
Salary up to £35,000
Hybrid working after probation
Private healthcare & pension
Paid certifications & training
Clear career progression
The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited. com.
SER-IN
2nd Line IT Support Engineer employer: SER Limited
Contact Detail:
SER Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in MSPs or have experience with Microsoft technologies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your hands-on experience with tools like Azure and VMware. Real-world examples will make you stand out.
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, apply through our website and follow up with a quick email. This shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to ask any questions you might have!
✨Tip Number 4
Prepare for the tech test! Many IT roles include practical assessments. Brush up on your troubleshooting skills and be ready to demonstrate your knowledge of Windows Server and networking concepts. Practice makes perfect!
We think you need these skills to ace 2nd Line IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the tech stack mentioned in the job description. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your expertise in Microsoft 365, Azure, and other relevant technologies.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the 2nd Line IT Support Engineer role. Share specific examples of your past experiences and how they relate to the responsibilities outlined in the job description.
Show Your Passion for IT: We love seeing candidates who are genuinely excited about technology! In your application, let us know what drives your passion for IT support and how you stay updated with the latest trends and tools in the industry.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this fantastic opportunity!
How to prepare for a job interview at SER Limited
✨Know Your Tech Stack
Familiarise yourself with the technologies mentioned in the job description, like Microsoft 365, Azure, and VMware. Be ready to discuss your experience with these tools and how you've used them in past roles.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Think about specific challenges you faced and how you resolved them, especially in a fast-paced environment. This will demonstrate your ability to take ownership and think on your feet.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and career progression opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Practice Your Communication Skills
As an IT Support Engineer, clear communication is key. Practice explaining technical concepts in simple terms, as you may need to assist non-technical users. This will help you convey your expertise effectively during the interview.
