At a Glance
- Tasks: Manage customer onboarding and implementation, translating complex pricing models into our platform.
- Company: Sequence, a fast-paced start-up backed by top investors, reinventing accounts receivable for B2B finance teams.
- Benefits: Competitive salary, dynamic work environment, and opportunities for rapid career growth.
- Other info: Fast-moving, hands-on culture with a focus on innovation and customer success.
- Why this job: Join a talented team and make a real impact in a rapidly evolving industry.
- Qualifications: 0-2 years in a technical role; STEM degree or relevant experience preferred.
The predicted salary is between 30000 - 42000 £ per year.
About Sequence
Backed by a16z and Salesforce Ventures, Sequence is reinventing the accounts receivable category, building a flexible toolkit to help B2B finance teams to scale their revenue collection infrastructure.
The team behind Sequence has decades of experience building and operating category-defining marketplace, machine learning, fintech, and enterprise software companies. We are no ordinary start-up; the maturity of our leadership and technology means we are operating at a lightning fast pace. This is a fantastic opportunity to be a part of the next wave of innovation for the CFO office, doing your best work with talented, ambitious and creative teammates.
Sequence is the ultimate billing and revenue stack for B2B companies. We help our customers design and iterate on their pricing and revenue flows, so they can stay completely focused on their mission without worrying about billing.
At the end of your career, we want you to look back at your time with Sequence and say it was the best job you ever had.
The role
We’re looking for a Junior Solutions Engineer to join Sequence and become the beating heart of our customer\'s product and onboarding journey. Working closely with our Product, GTM Engineering team, you\'ll help us build and scale our customer onboarding playbook, with all the thrill and pace of building from scratch, and the resources to grow quickly to become a category creating company. You’ll help Sequence scale, be responsible for developing and executing global strategies for our most important external partners and build a world class implementation function.
What you\'ll do
-
Manage the customer implementation lifecycle from signature to go-live
-
Translate complex customer pricing models into the Sequence data model
-
Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform
-
Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers everyday
-
Build the playbook for future hires joining the implementation team
Who you\'ll be
-
0-2 years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment
-
Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects
-
Founder mentality - energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity
-
Strong communications skills and attention to detail
-
Comfortable communicating and building relationships with technical and non-technical stakeholders
This is a great fit if you...
-
Enjoy being hands-on with customers and detailed product implementations
-
Want to work as part of a small, fast-moving team
-
Comfortable with uncertainty and lack of structure, you will be a central part of building our implementation function and with that, comes the need to navigate difficult but highly impactful business decisions
-
Want to work on something new. The biggest product and company decisions still lie ahead of us
-
Enjoy the uncertainty and unpredictability that comes with an early stage company
-
Are happy to learn deeply about our customers, the problems they face, and work with them to figure out solutions
-
Eager to step beyond your role at times to provide critical customer feedback to Product & Engineering
This won’t be the right role if you…
-
You require established, longstanding templates and structure to be provided for you. We are at scrappy stage where everyone is hands on with testing and iterating on best practices for our customer onboarding journey.
-
You prefer a slower pace. We\'re tackling real problems for our customers today, so we need to move quickly.
-
Want all of the benefits that come with an larger, established tech company
-
You are uncomfortable with being pulled across multiple, fast-paced customer projects at once, often with detailed requirements and varying degrees of complexity
The Interview Process
We\'re moving very fast and are ready to act quickly to introduce top talent to our team. Our interview process has been optimised to provide a quick decision-making process, so you can quickly get up and running with our team if there is a mutual fit.
-
15-minute screening call with Hiring Manager Enda, COO
-
45-minute product assessment with Hiring Manager Enda, COO and Founding Solutions Engineer Killian
-
30-minute role/cultural fit call with Founder Riya, CEO
-
30-minute role/cultural fit with our Head of Product Merlin
#J-18808-Ljbffr
Junior Solutions Engineer in London employer: Sequence HQ Ltd
At Sequence, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Junior Solutions Engineer, you'll be part of a fast-paced team where your contributions directly impact our customers' success, all while enjoying opportunities for personal and professional growth in a supportive environment. With a focus on building from the ground up, you will thrive in a setting that values creativity and ownership, making your experience here truly rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Solutions Engineer in London
✨Join Developer Communities
Get involved in online developer communities like GitHub or Stack Overflow. We can showcase our skills by contributing to open-source projects – it’s a great way to network, learn, and possibly catch the eye of a recruiter while doing something we love!
✨Attend Coding Meetups and Hackathons
Check out local coding meetups and hackathons. These events are fantastic for meeting other developers and potential employers, plus they're a great way to get some hands-on experience and showcase our problem-solving skills in real-time.
✨Set Up a Public Portfolio
We should create a public portfolio or GitHub repository showcasing our projects and code. This not only demonstrates our technical skills but also gives employers a peek into our creative process and problem-solving abilities.
✨Utilise University Career Services
If we're fresh out of uni, let's not forget about our university’s career services! They often have tailored resources and connections in the software development field. Plus, internships can lead to entry-level roles – a true win-win!
We think you need these skills to ace Junior Solutions Engineer in London
Some tips for your application 🫡
Show Off Your Coding Skills:As this is an entry-level role in software engineering development, make sure to include your coding projects. Whether it's a cool school project, a personal website, or even contributions to open-source, it all counts! Link to your GitHub or any platforms you've showcased your code on – we want to see what you've got!
Tailor Your CV to Highlight Relevant Skills:Make your CV work for you by focusing on the programming languages and frameworks you've learned. If you've dabbled in JavaScript, Python, or any specific frameworks, be sure to include those. Plus, showcasing any relevant coursework or certifications can really help us get a clearer picture of your skill set.
Craft a Motivating Cover Letter:Since you're applying for an entry-level position, your cover letter is your chance to shine. Tell us why you’re passionate about software engineering and what excites you about working with Sequence HQ Ltd. Highlight any internships or projects that shaped your interest in coding – it’s all about your motivation!
Use Your Network:Don't hesitate to mention any connections you might have to Sequence HQ Ltd in your application. If you know someone who works there or have attended any events they hosted, slip that into your cover letter. It shows your genuine interest and can give you that extra edge in your application!
How to prepare for a job interview at Sequence HQ Ltd
✨Know Your Code: Prepare for Technical Questions
For a role in software engineering, you can bet your Interviewer might throw some coding problems your way. Brush up on common algorithms and data structures, and practise coding on platforms like LeetCode or HackerRank. That way, you're ready to showcase your problem-solving skills confidently!
✨Portfolio Power: Show Off Your Projects
As an entry-level candidate, your portfolio is your secret weapon. Make sure you have a few solid projects on GitHub that demonstrate your coding skills and understanding of software development processes. Be ready to walk through your code and explain your thought process during the interview.
✨Familiarise Yourself with Agile and Development Tools
Understanding Agile methodologies can really set you apart from other entry-level candidates. Get familiar with tools like JIRA or Trello, and be prepared to discuss how you've used them in your projects or studies. This shows you're not just a coder but also a team player.
✨Demonstrate Your Learning Mindset
Since you're applying for an entry-level position, it's important to show your eagerness to learn. Be ready to discuss how you’ve tackled challenges in your studies or projects, what new skills you’ve picked up recently, and how you plan to continue developing in this fast-paced field.
