At a Glance
- Tasks: Manage customer onboarding and implementation, translating complex pricing models into our platform.
- Company: Sequence, a fast-paced start-up backed by top investors, reinventing accounts receivable for B2B finance teams.
- Benefits: Competitive salary, dynamic work environment, and opportunities for rapid career growth.
- Other info: Fast-moving, hands-on culture with a focus on innovation and customer success.
- Why this job: Join a talented team and make a real impact in a rapidly evolving industry.
- Qualifications: 0-2 years in a technical role; STEM degree or relevant experience preferred.
The predicted salary is between 30000 - 42000 £ per year.
Backed by a16z and Salesforce Ventures, Sequence is reinventing the accounts receivable category, building a flexible toolkit to help B2B finance teams to scale their revenue collection infrastructure.
The team behind Sequence has decades of experience building and operating category-defining marketplace, machine learning, fintech, and enterprise software companies. We are no ordinary start-up; the maturity of our leadership and technology means we are operating at a lightning fast pace. This is a fantastic opportunity to be a part of the next wave of innovation for the CFO office, doing your best work with talented, ambitious and creative teammates.
Sequence is the ultimate billing and revenue stack for B2B companies. We help our customers design and iterate on their pricing and revenue flows, so they can stay completely focused on their mission without worrying about billing.
At the end of your career, we want you to look back at your time with Sequence and say it was the best job you ever had.
The roleWe’re looking for a Junior Solutions Engineer to join Sequence and become the beating heart of our customer\'s product and onboarding journey. Working closely with our Product, GTM Engineering team, you\'ll help us build and scale our customer onboarding playbook, with all the thrill and pace of building from scratch, and the resources to grow quickly to become a category creating company. You’ll help Sequence scale, be responsible for developing and executing global strategies for our most important external partners and build a world class implementation function.
What you\'ll doManage the customer implementation lifecycle from signature to go-live
Translate complex customer pricing models into the Sequence data model
Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform
Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers everyday
Build the playbook for future hires joining the implementation team
0-2 years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment
Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects
Founder mentality - energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity
Strong communications skills and attention to detail
Comfortable communicating and building relationships with technical and non-technical stakeholders
Enjoy being hands-on with customers and detailed product implementations
Want to work as part of a small, fast-moving team
Comfortable with uncertainty and lack of structure, you will be a central part of building our implementation function and with that, comes the need to navigate difficult but highly impactful business decisions
Want to work on something new. The biggest product and company decisions still lie ahead of us
Enjoy the uncertainty and unpredictability that comes with an early stage company
Are happy to learn deeply about our customers, the problems they face, and work with them to figure out solutions
Eager to step beyond your role at times to provide critical customer feedback to Product & Engineering
You require established, longstanding templates and structure to be provided for you. We are at scrappy stage where everyone is hands on with testing and iterating on best practices for our customer onboarding journey.
You prefer a slower pace. We\'re tackling real problems for our customers today, so we need to move quickly.
Want all of the benefits that come with an larger, established tech company
You are uncomfortable with being pulled across multiple, fast-paced customer projects at once, often with detailed requirements and varying degrees of complexity
We\'re moving very fast and are ready to act quickly to introduce top talent to our team. Our interview process has been optimised to provide a quick decision-making process, so you can quickly get up and running with our team if there is a mutual fit.
15-minute screening call with Hiring Manager Enda, COO
45-minute product assessment with Hiring Manager Enda, COO and Founding Solutions Engineer Killian
30-minute role/cultural fit call with Founder Riya, CEO
30-minute role/cultural fit with our Head of Product Merlin
Junior Solutions Engineer in London employer: Sequence HQ Ltd
At Sequence, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Junior Solutions Engineer, you'll be part of a fast-paced team where your contributions directly impact our customers' success, all while enjoying opportunities for personal and professional growth in a supportive environment. With a focus on building from the ground up, you will thrive in a setting that values creativity and ownership, making your experience here truly rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Solutions Engineer in London
✨Tip Number 1
Get to know Sequence inside out! Familiarise yourself with our product and the problems we solve for B2B finance teams. This will help you speak confidently about how you can contribute as a Junior Solutions Engineer.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insights into our culture and what it takes to succeed here.
✨Tip Number 3
Prepare for your interviews by practising common technical questions and scenarios related to implementation management. Show us your problem-solving skills and how you can handle complex customer needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Sequence.
We think you need these skills to ace Junior Solutions Engineer in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining Sequence and making an impact in the B2B finance space.
Tailor Your Experience:Make sure to highlight any relevant experience you have that aligns with the Junior Solutions Engineer role. Whether it’s technical skills or customer-facing roles, we want to see how your background fits into our fast-paced environment.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the team. Remember, we’re looking for strong communication skills!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Sequence.
How to prepare for a job interview at Sequence HQ Ltd
✨Know Your Stuff
Make sure you understand the Sequence platform and its functionalities inside out. Familiarise yourself with common customer pain points in B2B finance and think about how you can help solve them. This will show your enthusiasm and readiness to jump into the role.
✨Show Off Your Communication Skills
Since you'll be working with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. During the interview, demonstrate your ability to communicate clearly and effectively, as this is crucial for a Junior Solutions Engineer.
✨Embrace the Fast Pace
Sequence is all about speed and agility. Be prepared to discuss how you've thrived in fast-paced environments before. Share examples of how you've taken ownership of projects and delivered results quickly, as this will resonate well with the team.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's future direction, the implementation function, and how you can contribute to building the onboarding playbook. This shows your genuine interest in the role and helps you assess if Sequence is the right fit for you.
