30th September, 2026Sepura is a global leader in critical communications solutions. We design, develop and manufacture robust TETRA and broadband communication products used by customers who rely on dependable technology in demanding operational environments. We are looking to recruit a commercially minded, highly analytical Sales Operations Manager, who will combine strong operational discipline with strategic insight to enable a high-performing sales organisation and drive sustainable revenue growth.RoleThe Sales Operations Manager will be responsible for driving efficiency, effectiveness, and scalability across the sales organisation. Partnering with key senior stakeholders from across the business, the role acts as an independent business partner to the sales organisation. The role provides strategic and operational support to sales leadership through data analysis, forecasting, process optimisation, CRM management, performance reporting, sales planning, and cross-functional collaboration. The successful candidate will ensure the sales team has the data, tools, processes, insights, and governance required to achieve revenue targets and deliver sustainable business growth.Sales Strategy & PlanningSupport the development and execution of annual sales plans and growth strategies.Assist with territory planning, account segmentation, and resource allocation.Identify opportunities to improve sales productivity and effectiveness.Sales Performance ManagementDevelop and maintain sales KPIs, dashboards, and reporting frameworks.Track performance against revenue, pipeline, conversion, and activity targets.Analyse sales trends and provide actionable recommendations.Produce regular sales performance reports for senior leadership.Forecasting & Pipeline ManagementLead the sales forecasting process and ensure forecast accuracy.Monitor pipeline health and identify risks and opportunities.Implement best practices for opportunity management and revenue forecasting.Support Regional MDs in pipeline reviews and business planning.CRM & Systems ManagementAct as the primary owner of the CRM system with accountability for CRM hygiene and data accuracy.Ensure data integrity, governance, and compliance standards are maintained.Drive CRM adoption and user engagement across the sales team.Process ImprovementDesign, document, and continuously improve sales processes and workflows.Standardise sales tools, reporting, and operational procedures.Lead change management initiatives related to sales operations. Sales Enablement SupportCollaborate with Marketing, Finance, Customer Support, and Product teams.Support onboarding and training of new sales team members.Ensure sales teams have access to relevant tools, collateral, and resources.Support the CFO and Regional MDs with incentive compensation administration and sales performance programmes.Data Analytics & Business IntelligenceAnalyse customer, market, and sales data to identify trends and opportunities.Develop dashboards and reporting tools using business intelligence platforms.Support decision-making through data-led insights.Key AccountabilitiesOwn the sales forecasting process and challenge forecast assumptions to improve accuracy of CRM data quality and adoption.Timely and accurate sales reporting.Conduct regular forecast reviews with sales team.Pipeline visibility and management.Sales process efficiency and optimisation.Delivery of sales productivity improvements.Experience and SkillsEssentialProven experience in Sales Operations, Revenue Operations, Commercial Operations, or Sales Analysis roles.Strong understanding of sales processes, pipeline management, and forecasting.Experience managing CRM platforms such as Salesforce, Microsoft Dynamics 365, or HubSpot.Strong Excel and data modelling capability.Experience creating dashboards and performance reports.Excellent stakeholder management and communication skills.Strong project management and organisational skills.DesirableKnowledge of sales compensation and incentive programmes.Experience with Power BI or similar BI tools.Qualification in Business, Finance, Analytics, or a related discipline.Sales Operations or CRM certifications.
Sales Operations Analysis Manager in Cambridge employer: Sepura
At Sepura Ltd., we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in the vibrant area of Waterbeach, Cambridge, our team enjoys access to cutting-edge technology and opportunities for professional growth, all while contributing to mission-critical communications that make a real difference globally. Join us to be part of a supportive environment where your expertise in hardware engineering will be valued and your career can thrive.
