At a Glance
- Tasks: Diagnose and repair customer equipment while ensuring top-notch service.
- Company: Join a leading tech company focused on innovation and teamwork.
- Benefits: Competitive pay, supportive team environment, and career growth opportunities.
- Other info: Collaborate with diverse teams and work in a fast-paced setting.
- Why this job: Make a difference by providing essential services to customers every day.
- Qualifications: Higher education and experience in repair/service environments required.
The predicted salary is between 30000 - 40000 £ per year.
We are on the lookout for a Repair Technician to play a key role within the Sepura Repair Centre.
Role
- Diagnose and confirm customer-reported faults using defined procedures, test equipment, jigs, and fixtures.
- Perform disassembly and reassembly of products, including replacement of standard components.
- Conduct inspection and verification of completed repairs.
- Use required software tools to support the repair and processing of products.
- Carry out defined hardware modifications in line with work instructions.
- Deliver tasks to achieve product turnaround and service level requirements.
- Record all repair work accurately within the management system.
- Maintain availability and control of spare parts within your area.
- Escalate issues or risks promptly to the line manager.
- Dispose of customer equipment in line with regulatory requirements.
- Support internal and customer-driven hardware modification programmes.
- Work collaboratively with team members and other departments across Sepura.
- Follow defined processes, including Health & Safety guidelines.
- Manage various industry customer bases and provide tailored solutions.
Day to Day
Providing an essential service to Sepura’s customers, you will be supported by your manager and team, as well as collaborating with other departments across the business.
Requirements
Due to the nature of the services delivered by the team, this role requires candidates to be UK SC cleared.
What you need to succeed
Qualifications
- Higher level education (e.g., GNVQ, BTEC, or A Levels).
Essential Experience and Skills
- Experience in a Repair/Service Environment following defined procedures.
- Mechanical assembly/disassembly of products and ability to undertake PCB-level soldering.
- Ability to use standard test equipment and service tools.
- Strong attention to detail and ability to follow work instructions accurately.
- Ability to work independently and as part of a team in a fast‑paced environment.
- Good interpersonal skills.
- Familiarity with MS Office (Excel/Word).
Desirable Experience and Skills
- Experience in an Electronics manufacturing environment.
- Experience with BGA machines.
- Awareness of Health and Safety processes.
- IPC inspection certification.
- Familiarity with ERP systems such as Dynamics AX/365.
Repair Technician in Waterbeach employer: Sepura plc.
At Sepura, we pride ourselves on being an excellent employer, offering a collaborative work culture where Repair Technicians can thrive. Our commitment to employee growth is evident through ongoing training and support, ensuring you have the tools needed to succeed in a fast-paced environment. Located in a dynamic sector, we provide meaningful opportunities to contribute to customer satisfaction while adhering to high standards of health and safety.
StudySmarter Expert Advice🤫
We think this is how you could land Repair Technician in Waterbeach
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Repair Technician role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and knowledge related to repair processes. Practice common interview questions and think about how your experience aligns with the responsibilities listed in the job description. Confidence is key!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific examples of how you’ve diagnosed and fixed issues in the past. This will demonstrate your ability to handle the tasks outlined in the job description.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Sepura team!
We think you need these skills to ace Repair Technician in Waterbeach
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in repair and service environments. We want to see how your skills match the role, so don’t be shy about showcasing your mechanical assembly and disassembly expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Repair Technician role at Sepura. Share specific examples of your past experiences that align with the job description.
Show Off Your Attention to Detail:Since this role requires strong attention to detail, make sure your application is free from typos and errors. We appreciate candidates who can follow instructions accurately, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Sepura plc.
✨Know Your Stuff
Make sure you brush up on the technical skills mentioned in the job description. Familiarise yourself with the tools and procedures used in a repair environment, especially those related to mechanical assembly and PCB-level soldering. Being able to discuss your hands-on experience confidently will impress the interviewers.
✨Show Your Attention to Detail
Since this role requires a strong attention to detail, prepare examples from your past work where you successfully followed defined procedures or caught errors before they became issues. This will demonstrate your ability to maintain high standards in your work.
✨Team Player Vibes
Collaboration is key in this role, so be ready to talk about how you've worked effectively within a team. Share specific instances where you supported colleagues or contributed to group projects, highlighting your interpersonal skills and ability to communicate well.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges the Repair Centre faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
