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- Tasks: Provide technical support for Sailpoint IIQ and manage vendor relationships.
- Company: Join a leading financial institution focused on innovative Identity and Access Management solutions.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity for growth and to lead change in a collaborative team.
- Why this job: Make a real impact in IAM while working with cutting-edge technology.
- Qualifications: Experience with Sailpoint IIQ and strong technical skills required.
The predicted salary is between 50000 - 60000 £ per year.
The candidate will provide technical support for CLS’s Identity and Access Management software, Sailpoint IIQ and will be responsible for managing CLS’s third party vendor that is contracted to maintain Sailpoint IIQ technical and day-to-day activities/tasks. The candidate will be part of the Logical Access Management team that services Joiner/Mover/Leaver processes, System/Application access recertifications and other IAM related activities such as on-boarding new applications to Sailpoint IIQ via the development and implementation of standard and custom connectors. The role requires focus in demonstrating a high degree of technical expertise and understanding of Sailpoint IIQ functionality and processes, whilst maintaining high standards of client services to CLS internal stakeholders. The candidate will be responsible for recommending and driving continuous improvement to CLS IAM and Sailpoint IIQ processes to maintain Logical Access Management standards expected of a highly regulated financial institution.
Essential Function / Major Duties and Responsibilities:
- Strategic: Ability to understand impact of proposed changes and drive solutions to meet those requirements.
- Document improvement ideas and articulate them simplistically to stakeholders.
- Ability to drive changes which will help the organization achieve its long-term strategic goals for IAM.
- Understand future growth in IIQ to ensure that is captured in requirements on an annual basis.
- Have a good understanding of SAAS and how that will shape the future of IAM at CLS.
Operational:
- Provide exceptional client services to our internal stakeholders.
- Engage proactively with different internal teams to support changes as well as intercept them accordingly.
- Accountable for all aspects of Sailpoint IIQ (Healthchecks, performance, reporting, overseeing patches, upgrades, testing, and ad-hoc tasks).
- Ability to oversee a 3rd party vendor which provides managed services, engage accordingly with them, resolve and escalate issues as per SLAs.
- Responsible to implement temporary fixes and longer-term fixes to any upcoming issues.
- Ability to document test scripts and execute them accordingly.
Leadership:
- Demonstrate networking capabilities with internal stakeholders.
- Lead by example when executing tasks.
- Take ownership of issues and see them to completion.
- Raise risks accordingly and also suggest/own solutions on how to mitigate them.
- Not afraid to challenge the status quo by providing different solutions/points of view.
Experience / Essential and Desired for Successful Job Performance:
- Directly supported Sailpoint IIQ and other products related to it.
- Set up different types of connectors for application feeds to Sailpoint.
- Performed testing and rolled out changes in Sailpoint IIQ.
- Has done development work in the past in Sailpoint IIQ.
- Ability to perform patches and support upgrades is preferred.
Qualifications / Certifications:
- Technical certifications are preferred.
Knowledge, Skills and Abilities / Competencies Required for Successful Job Performance:
- Solid knowledge of Sailpoint IIQ.
- Team Player.
- Technical skills are a must.
- Ability to work independently with minimum supervision.
Success Factors:
- Ability to learn rapidly.
- Excellent communication skills and able to build relationships.
- Excellent organizational skills and attention to detail.
- Ability to multitask.
- Positive outlook and eagerness to learn.
- Keen to succeed and goal orientated.
- Creativity and persistence.
LAM Support in London employer: Sept 2017 Branding
Contact Detail:
Sept 2017 Branding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LAM Support in London
✨Tip Number 1
Network like a pro! Reach out to current employees at CLS or those in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on Sailpoint IIQ specifics. We recommend creating a cheat sheet of key functionalities and recent updates to show off your knowledge and enthusiasm.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've tackled challenges, especially related to IAM processes or technical support, and be ready to share them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace LAM Support in London
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your experience with Sailpoint IIQ and any relevant technical certifications. We want to see how you can bring your expertise to the table, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use simple language to explain your ideas and experiences, especially when discussing complex topics like IAM processes. We appreciate clarity!
Demonstrate Your Problem-Solving Ability: Share examples of how you've tackled challenges in the past, particularly in relation to IAM or Sailpoint IIQ. We love candidates who can think outside the box and drive improvements!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at Sept 2017 Branding
✨Know Your Sailpoint IIQ Inside Out
Make sure you brush up on your knowledge of Sailpoint IIQ before the interview. Understand its functionalities, how it integrates with other systems, and be ready to discuss any past experiences you've had with it. This will show that you're not just familiar with the software but can also contribute to its improvement.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially those related to IAM processes or technical support. Be ready to explain your thought process and how you arrived at solutions. This will highlight your strategic ability and readiness to drive improvements.
✨Engage with Stakeholders
Think about how you would engage with internal stakeholders in your role. Prepare to discuss how you would communicate complex technical ideas simply and effectively. Showing that you can build relationships and provide exceptional client service will set you apart.
✨Show Your Eagerness to Learn
Express your enthusiasm for continuous learning and improvement. Talk about any recent training or certifications you've pursued, especially those related to IAM or Sailpoint IIQ. This will demonstrate your commitment to personal growth and your proactive approach to staying updated in a rapidly evolving field.