CLS seeks a Lead Service Operations Manager in London to lead global infrastructure and EUC support teams. You will ensure 24/7 service excellence, manage offshore vendors, and drive improvements across incident and change management.
Reporting to Head of Service Operations and Support, you will coordinate project onboarding, maintain KPI targets, and collaborate with business and tech managers to meet timelines and standards.
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Global IT Service Operations Leader in London employer: Sept 2017 Branding
At Sept 2017 Branding, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. As a Senior Infrastructure Change Portfolio Lead, you will have access to extensive professional development opportunities, allowing you to grow your skills while working on impactful projects in a supportive environment. Our commitment to employee well-being and a flexible work-life balance makes us an exceptional employer in the technology sector.
