At a Glance
- Tasks: Provide technical support for Sailpoint IIQ and manage vendor relationships.
- Company: Join a leading financial institution focused on innovative Identity and Access Management solutions.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity for growth and to challenge the status quo in a collaborative team.
- Why this job: Make a real impact in IAM while working with cutting-edge technology.
- Qualifications: Experience with Sailpoint IIQ and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
The candidate will provide technical support for CLS’s Identity and Access Management software, Sailpoint IIQ and will be responsible for managing CLS’s third party vendor that is contracted to maintain Sailpoint IIQ technical and day-to-day activities/tasks. The candidate will be part of the Logical Access Management team that services Joiner/Mover/Leaver processes, System/Application access recertifications and other IAM related activities such as on-boarding new applications to Sailpoint IIQ via the development and implementation of standard and custom connectors. The role requires focus in demonstrating a high degree of technical expertise and understanding of Sailpoint IIQ functionality and processes, whilst maintaining high standards of client services to CLS internal stakeholders. The candidate will be responsible for recommending and driving continuous improvement to CLS IAM and Sailpoint IIQ processes to maintain Logical Access Management standards expected of a highly regulated financial institution.
Essential Function / Major Duties and Responsibilities of the Job
- Strategic
- Ability to understand impact of proposed changes and drive solutions to meet those requirements.
- Document improvement ideas and articulate them simplistically to stakeholders.
- Ability to drive changes which will help the organization achieve its long-term strategic goals for IAM.
- Understand future growth in IIQ to ensure that is captured in requirements on an annual basis.
- Have a good understanding of SAAS and how that will shape the future of IAM at CLS.
- Operational
- Provide exceptional client services to our internal stakeholders.
- Engage proactively with different internal teams to support changes as well as intercept them accordingly.
- Accountable for all aspects of Sailpoint IIQ (Healthchecks, performance, reporting, overseeing patches, upgrades, testing, and ad-hoc tasks).
- Ability to oversee a 3rd party vendor which provides managed services, engage accordingly with them, resolve and escalate issues as per SLAs.
- Responsible to implement temporary fixes and longer-term fixes to any upcoming issues.
- Ability to document test scripts and execute them accordingly.
- Leadership
- Demonstrate networking capabilities with internal stakeholders.
- Lead by example when executing tasks.
- Take ownership of issues and see them to completion.
- Raises risks accordingly and also suggests/owns solutions on how to mitigate them.
- Not afraid to challenge the status quo by providing different solutions/points of view.
Experience / Essential and Desired for Successful Job Performance
- Directly supported Sailpoint IIQ and other products related to it.
- Set up different types of connectors for application feeds to Sailpoint.
- Performed testing and rolled out changes in Sailpoint IIQ.
- Has done development work in the past in Sailpoint IIQ.
- Ability to perform patches and support upgrades is preferred.
Qualifications / Certifications
- Technical certifications are preferred.
Knowledge, Skills and Abilities / Competencies Required for Successful Job Performance
- Solid knowledge of Sailpoint IIQ.
- Team Player.
- Technical skills are a must.
- Ability to work independently with minimum supervision.
Success Factors / Personal Characteristics Contributing to an Individual’s Ability to Excel in the Position
- Ability to learn rapidly.
- Excellent communication skills and able to build relationships.
- Excellent organizational skills and attention to detail.
- Ability to multitask.
- Positive outlook and eagerness to learn.
- Keen to succeed and goal orientated.
- Creativity and persistence.
LAM Support employer: Sept 2017 Branding
At CLS, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a culture that values diverse perspectives, ensuring that our Cyber / IT Security Specialists are equipped with the latest skills in a rapidly evolving field. Located in a vibrant financial hub, we provide our team with unique advantages, including access to industry-leading resources and a supportive network that empowers them to make a meaningful impact in the FX marketplace.
StudySmarter Expert Advice🤫
We think this is how you could land LAM Support
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Create a personal project or case study relevant to the challenges Sept 2017 Branding might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace LAM Support
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sept 2017 Branding.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sept 2017 Branding. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sept 2017 Branding
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
