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For Companies At a Glance
- Tasks: Coordinate services and events while delivering exceptional client experiences.
- Company: Join Sephora, a leading beauty retailer known for its inclusive culture.
- Benefits: Enjoy flexible scheduling and a vibrant team environment.
- Why this job: Be part of a dynamic team that values beauty, service, and personal growth.
- Qualifications: 1-2 years in retail or client-focused roles; strong communication skills required.
- Other info: Sephora promotes inclusivity and offers reasonable accommodations for applicants.
The predicted salary is between 28800 - 43200 £ per year.
Sales and Service Coordinator – Full Time
Join to apply for the Sales and Service Coordinator – Full Time role at SEPHORA
Overview
Your Role at Sephora: As a Sales and Service Coordinator, you’ll play a key role in creating an elevated in-store experience. With a strong client-first mindset, you’ll support daily operations, coordinate services and events, and help drive sales through exceptional service and team support. If you\’re passionate about beauty and love leading by example, this is your moment to Belong to Something Beautiful.
Key Responsibilities
- Coordinate services and events. Manage schedules for services, events, and team coverage to ensure a seamless client experience.
- Support team development. Assist coaching team members to enhance service skills, promote loyalty programs, and support brand initiatives.
- Deliver exceptional service. Provide personalized client experiences and contribute to achieving sales goals.
- Execute daily operations. Support inventory management, store standards, cash handling, and administrative tasks.
- Maintain visual standards. Assist with visual merchandising to ensure the store reflects Sephora’s brand and promotional guidelines.
- Foster inclusivity and teamwork. Help promote a culture of openness where everyone feels empowered.
- Uphold Sephora standards. Follow company policies and help create a safe and enjoyable shopping experience for all.
Flexible Scheduling and Reliability
- Must meet the required minimum number of weekly shifts/hours
- Full Time: 30-40 hours/week
- Part Time: 15-29 hours/week
- Be available during peak retail operations (nights, weekends and holidays)
- Punctuality and consistent attendance
Qualifications/Experience
- 1–2 years of experience in a similar role or in a retail, hospitality, or client-focused service environment
- Passion for client service, teamwork, and supporting team development
- Ability to coach and guide store team members effectively
- Excellent communication and interpersonal skills
- Comfortable in a fast-paced environment with a strong client focus
- Quick learner with ability to absorb and share product knowledge
- Physically able to lift and carry up to 50 pounds as needed
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender identity or expression, age, religion, sexual orientation, disability, or any other protected status. Sephora is committed to providing reasonable accommodations to applicants with disabilities or other medical conditions.
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Sales and Service Coordinator - Full Time employer: Sephora
Contact Detail:
Sephora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Service Coordinator - Full Time
✨Tip Number 1
Familiarise yourself with Sephora's brand values and customer service philosophy. Understanding their commitment to inclusivity and exceptional client experiences will help you align your approach during interviews.
✨Tip Number 2
Showcase your passion for beauty and client service by discussing relevant experiences in retail or hospitality. Be prepared to share specific examples of how you've enhanced customer experiences or supported team development in previous roles.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment by highlighting any experience you have managing multiple tasks or coordinating events. This will show that you can handle the dynamic nature of the Sales and Service Coordinator role.
✨Tip Number 4
Prepare to discuss your communication and interpersonal skills, as these are crucial for coaching team members and delivering exceptional service. Think of scenarios where you've successfully collaborated with others or resolved conflicts.
We think you need these skills to ace Sales and Service Coordinator - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Sales and Service Coordinator position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in retail or client-focused roles. Emphasise any achievements related to sales, customer service, or team development to demonstrate your suitability for the role.
Write a Strong Cover Letter: In your cover letter, express your passion for beauty and client service. Use specific examples from your past experiences to illustrate how you can contribute to creating an elevated in-store experience at Sephora.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a client-focused role.
How to prepare for a job interview at Sephora
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share any personal experiences or knowledge about products that resonate with you, as this will demonstrate your genuine interest in the role.
✨Highlight Your Client Service Skills
Prepare examples from your past experiences where you provided exceptional client service. Discuss how you handled challenging situations and turned them into positive outcomes, showcasing your ability to maintain a client-first mindset.
✨Demonstrate Teamwork and Leadership
Since the role involves supporting team development, be ready to discuss how you've coached or guided team members in previous positions. Highlight your ability to foster inclusivity and teamwork, which aligns with Sephora's values.
✨Be Ready for Fast-Paced Scenarios
Expect questions that assess your ability to thrive in a fast-paced environment. Prepare to share instances where you successfully managed multiple tasks or adapted quickly to changes, emphasising your quick learning and problem-solving skills.
