At a Glance
- Tasks: Shape customer journeys across our app and ecommerce platforms at SEPHORA UK.
- Company: Join the dynamic team at SEPHORA UK, part of the LVMH family.
- Benefits: Enjoy private healthcare, competitive pay, generous discounts, and a paid day off on your birthday.
- Other info: We celebrate diversity and foster an inclusive environment for all.
- Why this job: Be a key player in transforming the beauty retail experience with innovative digital solutions.
- Qualifications: Experience in Product Ownership and Agile delivery is essential.
At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity.
Today, as we continue our exciting expansion across the UK, we’re looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world’s most dynamic retail markets.
The Opportunity
This is an exciting opportunity to join SEPHORA UK as Product Owner – UK APP & Commerce Platforms, playing a key role in shaping and delivering customer-facing digital journeys across the app, ecommerce and wider commerce technology landscape.
You will act as the bridge between business and technology, translating local UK needs into clear product priorities while staying closely aligned with Sephora Central, EME and Global platform direction. You will partner with technical teams, business stakeholders and delivery partners to turn complex requirements into practical, well-prioritised backlog items that create measurable customer, operational and commercial value.
A key focus of the role is to manage app prioritisation streams with UK and Central teams, ensuring priorities are understood, challenged where needed, and converted into clear delivery requirements.
What You’ll Be Doing…
- Own, manage and prioritise the product backlog, ensuring work is clearly defined, sequenced and aligned to business value.
- Create clear epics, user stories and acceptance criteria for development, QA and business stakeholders.
- Manage app prioritisation streams with UK and Central teams, balancing local customer needs, business value, platform direction and delivery capacity.
- Collaborate with UK ecommerce, app, retail, marketing, loyalty, CRM, operations, technical, Central, EME and Global stakeholders to gather requirements and align on solutions.
- Support roadmap planning, release coordination, dependency management and delivery tracking across app, ecommerce and commerce platforms.
- Work within Scrum ceremonies including sprint planning, backlog refinement, reviews and retrospectives, helping the team maintain delivery focus and clarity.
- Analyse problems, identify root causes, assess options and recommend pragmatic solutions that balance customer impact, technical constraints and delivery risk.
- Make informed product decisions by using evidence, stakeholder input, customer impact and commercial value to guide prioritisation.
- Communicate progress, risks, blockers, trade-offs and decisions clearly to technical and non-technical audiences.
- Support testing, QA, release readiness and acceptance of delivered solutions, ensuring outcomes meet agreed requirements.
- Drive continuous improvement across agile delivery, documentation, product governance and ways of working.
- Represent UK requirements clearly with Central, EME and Global teams, ensuring local priorities are visible and actionable.
What You’ll Bring…
- Proven experience in Product Ownership, Agile delivery, digital product delivery or a closely related role.
- Strong understanding of Scrum, backlog management, sprint planning, refinement, reviews and delivery governance.
- Experience creating high-quality epics, user stories, acceptance criteria and delivery documentation.
- Confidence using tools such as Jira and Confluence to manage delivery, documentation and team alignment.
- Awareness of APIs, integrations, OMS/order management, loyalty, CRM, promotions, testing and release processes.
- Confidence working across technical and non-technical teams, including development, QA, business stakeholders and third-party partners.
- Experience balancing customer experience, operational needs, commercial priorities, technical complexity and delivery risk.
- Confidence working across technical and non-technical teams, including development, QA, business stakeholders and third-party partners.
- Good understanding of ecommerce, app journeys, omnichannel retail and commerce platform dependencies.
Beautiful Benefits At SEPHORA UK
- Private Healthcare, Life Assurance and Private Pension from day one.
- Competitive pay that grows with you, including annual salary reviews.
- A generous employee discount across the world’s best beauty brands.
- A paid day off on your birthday.
- Access to a wellbeing and perks platform.
- LVMH Heart Fund support.
- Generous holiday allowance, with the option to buy more.
- And more…
Together, we belong to something beautiful.
SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
We welcome applications from all suitably qualified candidates. Please note that we are unable to provide visa sponsorship for this role, so applicants must have the right to work in the UK at the start of employment and will be asked to provide relevant evidence.
Product Owner - UK APP & Commerce Platforms in Harrow employer: Sephora
SEPHORA is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. As a Talent Acquisition Intern, you will not only gain invaluable experience in recruitment but also enjoy unique benefits such as a generous employee discount and paid time off on your birthday, all while being part of a team that values growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner - UK APP & Commerce Platforms in Harrow
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Sephora!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Sephora would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Sephora through your school's career services!
We think you need these skills to ace Product Owner - UK APP & Commerce Platforms in Harrow
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Owner - UK APP & Commerce Platforms, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Owner - UK APP & Commerce Platforms position at Sephora. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Sephora
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
