SEPHORA UK is seeking a Customer Experience and Operations Manager to lead in-store customer experience, operations, and people management. You’ll drive a bold, inclusive service culture and ensure flawless stock, cash and daily processes behind the scenes.
You’ll inspire a high-performing team, optimise service standards and partner with cross-functional teams to deliver immersive customer journeys while maintaining SEPHORA’s standards of excellence.
Customer Experience & Operations Leader – Immersive Beauty in Dartford employer: Sephora
At SEPHORA UK, we pride ourselves on being an exceptional employer that champions creativity, inclusivity, and personal growth. Our vibrant work culture fosters collaboration and innovation, while our comprehensive benefits, including industry-leading training and generous employee discounts, ensure that every team member feels valued and empowered. Located in the heart of London, this role offers unique opportunities to shape the future of beauty retail in one of the world's most dynamic markets.