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For Companies At a Glance
- Tasks: Manage stock, assist customers, and ensure smooth store operations at Sephora.
- Company: Join Sephora, a leader in beauty and inclusivity.
- Benefits: Flexible hours, competitive pay, and a vibrant work environment.
- Why this job: Be part of a team that celebrates diversity and empowers individuals every day.
- Qualifications: Experience in retail or beauty preferred; strong communication skills essential.
- Other info: Opportunity for growth in a fast-paced, dynamic setting.
Overview
Location: Liverpool ONE, Liverpool
Type of contract: Permanent, Part Time 16h
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
The Beauty Advisor Operations at Sephora plays a crucial role in ensuring the smooth and efficient operation processes (cash and stock). They work closely with the management team and other store associates to meet customer demands and maintain an exceptional shopping experience.
Responsibilities
- Stock Management: Receive, inspect, and verify incoming shipments of merchandise. Unpack, label, and tag products accurately and efficiently. Organize and maintain inventory storage areas, including stockrooms and shelves. Perform regular stock counts and assist with inventory audits. Monitor stock levels and identify items that need to be reordered.
- Stock Replenishment: Work closely with the management team to prioritize stock replenishment tasks. Ensure that stockrooms are adequately stocked to meet customer demands. Restock products on the sales floor promptly and maintain appealing product displays. Monitor product expiry dates and rotate stock as necessary. Assist in the implementation of merchandising plans and promotional displays.
- Documentation and Administration: Assist in handling product recalls and returns in compliance with company policies. Provide support during inventory audits and assist in resolving discrepancies. Collaborate with the management team to identify opportunities for process improvement.
- Cash Operations: Accurately process customer transactions, adhering to cash procedures as per Sephorapedia guidelines and audit reports, follow daily cash-in and cashout procedures. Maintain cleanliness and organization in workspaces like the cash area and gift wrap, ensuring adequate packaging supplies.
- Customer Service: Foster client loyalty by warmly welcoming, attentively understanding, and exceeding their needs at Sephora, including introducing complimentary services and utilizing digital tools to enrich their experience. Share product knowledge effectively to drive sales, increase basket size, maintaining a friendly and engaging attitude. Support different categories on shopfloor when asked to.
- Teamwork and Communication: Collaborate with store associates to understand their stock needs and priorities. Communicate effectively with the management team regarding stock-related issues. Coordinate with other departments, such as sales and customer service, to ensure smooth operations. Assist in training new stock associates on inventory management procedures. Maintain a positive and professional attitude while working in a fast-paced environment.
Skills
- Prior experience in store operations (cash and stock), or related roles is preferred.
- Knowledge of beauty and cosmetic products is advantageous.
- Strong organizational skills with exceptional attention to detail.
- Ability to lift and carry heavy boxes, stand for extended periods, and perform physical tasks.
- Demonstrated ability to provide exceptional customer service and personalize recommendations based on customer needs.
- Goal-oriented mindset and proven track record of meeting or exceeding sales targets.
- Professional appearance with a passion for the beauty industry.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required.
Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store.
Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
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Beauty Advisor Operations, Part Time 16h - Liverpool employer: Sephora
Contact Detail:
Sephora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor Operations, Part Time 16h - Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sephora's social media and website. Understanding their values around beauty, diversity, and customer service will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to stock management and customer service, as these are key for the Beauty Advisor Operations role.
✨Tip Number 3
Dress the part! Show your passion for beauty by wearing something that reflects your style while still being professional. This not only boosts your confidence but also gives a sneak peek into your personality.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Beauty Advisor Operations, Part Time 16h - Liverpool
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for the beauty industry shine through! Share any relevant experiences or knowledge you have about beauty products and how they can enhance customer experiences.
Highlight Your Organisational Skills: Since the role involves stock management and cash operations, make sure to emphasise your organisational skills. Talk about any previous roles where you managed inventory or handled cash, and how you kept everything running smoothly.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role at Sephora. Mention how your skills align with the responsibilities listed in the job description, especially around teamwork and customer service.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to showcase your application in the best light possible!
How to prepare for a job interview at Sephora
✨Know Your Beauty Products
Before the interview, brush up on your knowledge of beauty and cosmetic products. Be ready to discuss your favourite brands and why you love them. This shows your passion for the industry and helps you connect with the interviewers.
✨Demonstrate Team Spirit
Since teamwork is key in this role, think of examples where you've successfully collaborated with others. Share stories that highlight your ability to communicate effectively and support your colleagues, especially in a fast-paced environment.
✨Showcase Your Organisational Skills
Prepare to discuss how you manage stock and inventory. Bring up any past experiences where you’ve had to organise stockrooms or handle cash operations. This will demonstrate your attention to detail and ability to keep things running smoothly.
✨Emphasise Customer Service Excellence
Be ready to talk about your approach to customer service. Think of specific instances where you went above and beyond for a customer. This will show that you understand the importance of client loyalty and creating a welcoming shopping experience.
