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For Companies At a Glance
- Tasks: Engage customers, provide beauty advice, and manage stock and cash operations.
- Company: Join Sephora, a leading beauty retailer with a vibrant culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in the beauty industry.
- Why this job: Be part of a dynamic team and share your passion for beauty with others.
- Qualifications: Experience in retail or beauty, strong communication skills, and a love for makeup.
- Other info: Fast-paced environment with plenty of chances to learn and develop your skills.
Overview
Beauty Advisor (Floor, Stock, Cash) – 20h Part Time, White City at SEPHORA. This role focuses on customer service and expertise in makeup, skincare and fragrance, and on smooth cash and stock operations. You will assist customers in selecting products, educate them about current beauty trends, and promote Sephora\’s brand offerings to contribute to store success.
Responsibilities
- Customer Assistance: Engage with customers in a friendly manner, listen to needs and preferences, provide personalized product recommendations and advice, considering skin type, tone, needs, and desired look. Assist with product selection and provide information on application techniques.
- Product Knowledge: Stay up-to-date with beauty trends, techniques, and products available at Sephora. Understand features and benefits of makeup, skincare, and fragrance brands, including Sephora\’s private label offerings. Continuously learn about new launches, ingredients, and industry innovations.
- Sales and Goals: Proactively engage customers to drive sales and meet store targets. Recommend additional products, upsell, and promote Sephora\’s loyalty program. Participate in promotional activities and events to maximize sales.
- Visual Merchandising: Maintain organized and appealing makeup, skincare, and fragrance sections. Keep shelves stocked, monitor expiration dates, and remove expired/damaged items. Participate in displays and promotions.
- Brand Representation: Embody Sephora\’s brand values and maintain a professional appearance. Uphold store visual standards, including cleanliness and organization of beauty counters and displays. Act as a brand ambassador for Sephora\’s values and offerings.
- Team Collaboration: Work with the store team and managers to create a positive environment. Share knowledge and best practices, participate in meetings, trainings, and workshops.
- Cash Operations: Process transactions accurately following cash procedures and audit guidelines. Maintain cleanliness and organization in the cash area and packaging stations.
- Stock Management: Receive, inspect, and verify shipments; label, tag, and organize inventory. Perform stock counts and assist with audits. Monitor stock levels and reorder as needed.
- Stock Replenishment: Prioritize replenishment tasks with management. Ensure stockrooms and shelves are adequately stocked and products are rotated and displayed attractively. Support merchandising plans and promotional displays.
Qualifications
- Proven experience as a beauty advisor or in a retail/customer experience role, with operations experience (cash and stock) preferred.
- Extensive knowledge of makeup, skincare, and fragrance products, techniques, applications, and industry trends.
- Strong interpersonal and communication skills; ability to build rapport with customers.
- Strong organizational skills with attention to detail.
- Physical ability to lift and carry boxes, stand for extended periods, and perform physical tasks.
- Demonstrated ability to provide exceptional customer service and personalize recommendations.
- Goal-oriented with a track record of meeting or exceeding sales targets.
- Professional appearance and passion for the beauty industry.
- Ability to multitask, prioritize, and thrive in a fast-paced retail environment.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required.
Note: This job description is a general overview and may be subject to change based on the store\’s needs.
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Beauty Advisor (Floor, Stock, Cash) - 20h Part Time, White City employer: Sephora
Contact Detail:
Sephora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor (Floor, Stock, Cash) - 20h Part Time, White City
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Sephora's products, trends, and values. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network like a pro! Connect with current or former Sephora employees on LinkedIn or at beauty events. They can provide insider tips and might even refer you for the role, giving you a leg up in the application process.
✨Tip Number 3
Practice your customer service skills! Role-play scenarios where you assist customers with product selections or handle cash operations. This will help you feel more confident during interviews and showcase your ability to excel in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Sephora team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Beauty Advisor (Floor, Stock, Cash) - 20h Part Time, White City
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty shine through! Share your experiences with makeup, skincare, and fragrance, and how they inspire you. We want to see your enthusiasm for the industry!
Tailor Your Application: Make sure to customise your application to highlight relevant experience. If you've worked in retail or have a knack for customer service, let us know! We appreciate candidates who can connect their skills to the role.
Be Personable: Your written application is your first chance to engage with us, so keep it friendly and approachable. Use a conversational tone that reflects your personality, just like you would when chatting with a customer!
Check Your Details: Before hitting send, double-check your application for any typos or errors. A polished application shows attention to detail, which is super important in our fast-paced environment. And remember, apply through our website for the best chance!
How to prepare for a job interview at Sephora
✨Know Your Products Inside Out
Before the interview, brush up on your knowledge of makeup, skincare, and fragrance products. Be ready to discuss current beauty trends and how they relate to Sephora's offerings. This will show your passion for the industry and your ability to provide informed recommendations.
✨Practice Your Customer Engagement Skills
Think about how you would approach a customer in-store. Practice engaging with friends or family by role-playing different scenarios. Focus on listening to their needs and providing tailored advice, as this is key to succeeding in a customer service role.
✨Showcase Your Sales Savvy
Prepare examples of how you've successfully driven sales in previous roles. Whether it’s upselling products or participating in promotional events, be ready to share specific instances where you met or exceeded targets. This will demonstrate your goal-oriented mindset.
✨Embody the Brand Values
Familiarise yourself with Sephora's brand values and think about how you can represent them during the interview. Dress professionally and convey your enthusiasm for the beauty industry. Being a brand ambassador starts with how you present yourself and your understanding of the brand.
