At a Glance
- Tasks: Deliver exceptional beauty advice and create a welcoming atmosphere for customers.
- Company: Join SEPHORA, a leader in the beauty industry with a focus on inclusivity.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Fast-paced environment with exciting career development opportunities.
- Why this job: Be part of a vibrant team and help customers discover their beauty potential.
- Qualifications: Retail experience and a passion for beauty are essential.
The predicted salary is between 20250 - 24750 £ per year.
As a Beauty Advisor, you’ll be at the heart of the SEPHORA customer experience. You’ll bring your passion for beauty to our customer by offering personalised advice, exceptional service, and a warm, welcoming environment for everyone who walks through our doors.
Whether you’re helping someone discover their new signature scent, guiding them through a skincare routine, or supporting the smooth running of daily store operations, you’ll play a key role in delivering the world‑class experience SEPHORA is known for.
If you thrive in a fast‑paced retail environment, love connecting with people, enjoy staying ahead of the latest beauty trends and want to contribute toa values driven and inclusive environment, you’ll feel right at home.
What you’ll be doing…
- Educate customers on application techniques, routines and product benefits to build confidence and enhance their experience.
- Stay up to date with beauty trends, new launches and Sephora’s full product assortment, including exclusive brands.
- Provide expert, accurate product guidance rooted in strong technical knowledge across makeup, skincare and fragrance.
- Drive sales by proactively connecting with customers, upselling and promoting Sephora services and the loyalty programme.
- Process transactions accurately and maintain a tidy, well‑organised cash area at all times.
- Receive, check and organise deliveries, supporting stock counts and maintaining accurate inventory.
- Replenish stock promptly, ensuring product displays are visually appealing and removing expired or damaged items.
- Support visual merchandising updates and promotional displays that inspire customers.
- Collaborate with fellow Beauty Advisors, sharing best practices and participating in team training and meetings.
- Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable).
What you’ll bring…
You’ll be a confident, passionate and customer‑obsessed individual who loves all things beauty. You will also bring:
- Experience in retail, customer service or store operations (cash & stock).
- Strong passion for makeup, skincare and fragrance - product knowledge and application technique experience would be highly beneficial.
- Warm interpersonal skills and the ability to build meaningful client connections.
- Excellent organisational skills and high attention to detail.
- Ability to lift/carry boxes, stand for extended periods and perform physical tasks.
- A proven track record of delivering exceptional service and personalised recommendations.
- A target‑driven mindset with a desire to exceed expectations.
- Ability to multitask, prioritise and thrive in a dynamic, fast‑paced environment.
- Flexibility to work evenings, weekends and holidays as required.
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Beauty Advisor (Client Experience & Operations) - West London employer: Sephora
At SEPHORA UK, we pride ourselves on being an exceptional employer that champions creativity, inclusivity, and personal growth. Our vibrant work culture fosters collaboration and innovation, while our comprehensive benefits, including industry-leading training and generous employee discounts, ensure that every team member feels valued and empowered. Located in the heart of London, this role offers unique opportunities to shape the future of beauty retail in one of the world's most dynamic markets.
