Area Manager - West London

b Overview /b p In this Area Manager role, you will drive performance, culture, and growth across a West London store portfolio. You’ll coach Store Directors, build high-performing teams, and ensure consistent Sephora standards region-wide. You’ll translate commercial plans into action, analyze trends to spot opportunities, and partner with cross-functional teams to support expansion and exceptional client experiences. This position offers a chance to shape talent, elevate service, and impact regional results in a fast-paced, inclusive beauty environment. /p b Pay / Benefits /b ul li SEPHORA University training /li li role/location-based allowances (shoes, lunch) /li li competitive pay with performance reviews /li li commission tied to store success /li li employee discount across beauty brands /li li birthday day off /li /ul b Responsibilities /b ul li Lead and develop Store Directors and leadership teams to create engaged, inclusive store cultures /li li Build succession pipelines by recruiting and retaining top leadership talent /li li Drive employee engagement and performance through coaching and development planning /li li Partner with Store Leadership to achieve sales, productivity, and KPI targets across the region /li li Translate commercial strategies into action, execute campaigns, launches, and initiatives /li li Analyze market trends, customer insights, and competitive activity to inform regional performance /li li Champion client-first approach and ensure outstanding experiences and service standards /li li Drive adoption of loyalty programmes, services, and client engagement initiatives /li li Ensure adherence to operational standards, policies, procedures, and compliance across stores /li li Monitor inventory, cash handling, shrinkage, merchandising, and store standards /li li Conduct regular store visits, audits, and performance reviews for continuous improvement /li li Support new store openings, relocations, and growth initiatives with team readiness /li li Collaborate with cross-functional stakeholders to deliver regional priorities and projects /li /ul b Key requirements /b ul li Inspirational retail leader with multi-site experience /li li Proven track record in leading, coaching, and developing leadership teams /li li Ability to drive sales growth, productivity, and operational excellence across multiple locations /li li Strong commercial acumen and ability to translate data into action /li li Excellent leadership and influencing skills; ability to engage diverse teams /li li Passion for delivering outstanding client experiences and customer-focused environments /li li Experience leading change and managing competing priorities in a fast-paced setting /li li Solid understanding of retail operations, stock management, compliance, and loss prevention /li li Excellent communication and stakeholder management across levels /li li Growth mindset, resilience, and commitment to developing future leaders /li li Flexibility to travel regularly across the region /li /ul ul li leadership /li li communication /li li stakeholder management /li li performance data interpretation /li li loyalty programmes execution /li li campaign and launch management /li /ul